The UPS Store

3.2
135 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2647 in College Station offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Central Station (Kohl's Dept Store) At Harvey Rd & S Texas Ave.

Details

  • DeliveryNot available

Location

The UPS Store
1511 Texas Ave S, College Station, TX
77840, United States

Hours

Reviews

3.2
135 reviews
5 stars
63
4 stars
11
3 stars
2
2 stars
3
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly and helpful service, many reported rudeness and unprofessionalism from employees.

Efficiency

Customers experienced long wait times and understaffing issues, leading to frustration, especially during busy periods.

Package Handling

Numerous complaints about lost or mishandled packages, with some customers alleging theft or incompetence in processing shipments.

Notary Services

Notary services were often criticized for being unavailable or poorly managed, leading to customer dissatisfaction.

Overall Experience

Overall, the store has received a mix of positive and negative reviews, with many customers recommending alternative locations for better service.
  • WB
    Will Breaux
    Dec 26, 2025
    5.0
    Need notary. They were quick, efficient, and cost effective. Observed several other transactions from other customers and they had their processes down well. Usually these places aren’t well run, but that wasn’t my experience here.
  • SY
    Sami Yalçın
    Dec 20, 2025
    1.0
    Rude and not helpful stuff working in this place.
  • ZZ
    Zefan Zhang
    Dec 19, 2025
    5.0
    The lady at the front desk, Sumitha Seetharam, is very kind and patient to guide me through the entire international mailing process. The store should at best be rated 2/5 because it is extremely understaffed and I feel sorry for the >10 people waiting in queue after me.
  • MR
    Miranda Ramirez
    Dec 16, 2025
    5.0
    Pepe was very nice and made sure I had all my packages ready to be sent WHILE he was helping out someone with printing. Appreciate you Pepe!
  • AL
    Azrael L
    Dec 9, 2025
    5.0
    The workers here are the friendliest and most kind people ever!! Vishta is very sweet and is always helpful. I enjoyed talking with Pepe the owner for 40 minutes after closing because he was so nice and outgoing! 10/10 would recommend.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2647 in College Station offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.