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Brand Certified

United States Postal Service

1.9
(265 reviews)

Business Details

1213 E Houston St, Cleveland, TX
77327, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1213 E Houston St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1213 E Houston St, Cleveland, TX
77327, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

1.9
265 reviews
5 stars
45
4 stars
11
3 stars
7
2 stars
5
1 star
197
  • KM
    K Medina
    1 day ago
    4.0
    postoffice delivered a package to wrong address (non existent) my area is very rural ! after 6 days no solution had to go to post office were Ms SARA TOOK MATTERS IN HER OWN HANDS! KUDDOS MS SARAH!!!!!! - coming all the way to my mailbox community going through them all to find my 1 box!!! I am greatful
  • AP
    Adrian Punch
    Apr 8, 2026
    5.0
    Very nice and courteous
  • QB
    Queen Bee
    Feb 20, 2026
    1.0
    I have never been to a US Post Office where a staff member was so rude! She had a very nasty attitude. Evidently, from looking at their 1.8 rating and customer reviews, I'm not the only person who had a bad experience there.
  • CR
    Caleb Rosen
    Feb 3, 2026
    1.0
    Worst post office location ive been to yet. Staff used polite customer service words, but also told me its not her problem, figure it out myself, and walked away before I could ask questions. Maybe unrelated, but they were all very young, like where is the boss kinda young, the guy there running the counter was doing awesome though.
  • HF
    Hector Fuentes
    Jan 22, 2026
    1.0
    On 12/6 i went to get mailbox for a house i moved into and i was told a week for me to get a call after they changed the locks.Waited until 12/26 and i finally decided to follow up with customer service. 12/29 i get a call telling me the keys are ready. I got to the mailbox unit and box given(unit 5 box 8) which does not exist. After mutiple calls and another week and a half i finally got the leys to the correct mailbox. Now we are 2 weeks in and nothing is getting delivered. For context the courier confirmed they were delivering to the first box assigned. It’s frustrating and i just need my mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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