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Visit your local Post Office™ at 201 Faircrest Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely poor customer service, with many customers describing staff as rude, unhelpful, and dismissive.
Staff Attitude
Many customers noted that employees appeared to dislike their jobs, leading to a negative atmosphere and unsatisfactory interactions.
Service Efficiency
Customers reported long wait times and inefficiencies, particularly during busy hours, contributing to frustration.
Delivery Issues
Frequent complaints about mail delivery problems, including lost packages and incorrect deliveries, were noted.
Positive Experiences
A few customers mentioned positive interactions with specific staff members, indicating that not all experiences were negative.
SV
Summer Vasquez
Dec 30, 2025
1.0
Doesn’t seem like they want to do their job.
BM
Bill Martindale
Dec 30, 2025
1.0
Post office was not busy. The person that waited on me was very unfriendly and not helpful. Poorly run office.
JM
Jennifer Molock
Dec 19, 2025
1.0
The current post man this week is dropping off packages on the ground by the mailbox. This has been a recurrent issue with some of them not all. This is not appropriate or respectful for our belongings.
WP
Whitney Pitasi
Dec 5, 2025
5.0
Spoke to the supervisor Brandy and she was extremely helpful and very polite. She is definitely an asset to the post office.And it's people like her that make the wheel spin at a place that can get crazy for the holiday times. Merry Christmas Brandy!!!
Y3
yslen 35
Aug 26, 2025
1.0
would give 0 stars if I could. these front desk people are awful, especially the pregnant lady (didn't get her name). she was extremely rude to me and my family and I had to snap back at her for talking ugly to my mother. not to mention they neverrrrr pick up the phone. if you can, go to the Burleson location, it's 100x better.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 201 Faircrest Dr, Cleburne, TX?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can take your passport photo. Make sure to complete and print your application form before visiting.
Do I need an appointment for passport services here?
For passport services, you generally need to schedule an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I get a PO Box at this Post Office?
You can search for and reserve a PO Box online and then complete your setup in person at the Post Office by bringing valid ID and your application.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; confirm with this Post Office for exact times.
What nearby places can I visit along with this Post Office?
Nearby you can find Texas Cleaners and Well-Suited Dry Clean for laundry services, Donut Express for bakery items, and Little Caesars Pizza if you're hungry after your visit.
Are there any nearby services related to beauty and wellness?
Yes, MVS Looks, Cuttin Up, Lori Hunt at Cuttin Up Family Hair Care, Cleburne Nail Bar, and Elite Spa are nearby beauty salons and spas you can visit.
What dining options are close to the Post Office at 201 Faircrest Dr?
You have several dining choices nearby including First Wok Chinese Restaurant, Little Caesars Pizza, Texas Royal Pizza, Donut Express, and Subway for quick meals.
If I need postal or mailing supplies, can I find them at this Post Office?
Yes, this location offers shipping and packaging supplies along with postal and mailing services including shipping centers and money orders.