United States Postal Service

2.3
154 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 201 Faircrest Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
201 Faircrest Dr, Cleburne, TX
76033, United States

Hours

Reviews

2.3
154 reviews
5 stars
42
4 stars
4
3 stars
7
2 stars
4
1 star
97
  • AA
    amy11512
    Aug 26, 2025
    2.0
    They keep sending my packages back to me for no reason . It's very annoying. They are so picky 🙄
  • Y3
    yslen 35
    Aug 26, 2025
    1.0
    would give 0 stars if I could. these front desk people are awful, especially the pregnant lady (didn't get her name). she was extremely rude to me and my family and I had to snap back at her for talking ugly to my mother. not to mention they neverrrrr pick up the phone. if you can, go to the Burleson location, it's 100x better.
  • BT
    Brad Taylor
    Aug 22, 2025
    1.0
    TERRIBLE EXPERIENCE!! If I could give negative star I would. WORST customer service experience ever. I’ve been here a total of 6 times now and every time these ladies are rude and condescending. They really shouldn’t be the face of your company when it seems they don’t want to do the job. She literally huffs and puffs like a child when I asked her to scan my QR code form the phone. If you don’t like your job LEAVE!! No excuse to treat your community so poorly. I have literal anxiety attacks coming to this place knowing the treatment I am about to receive. 0 out of 10 deliver the mail yourself unless you want to be put down and made to feel lesser then. TERRIBLE EXPERIENCE!!
  • WF
    Wait ForIt!
    Aug 19, 2025
    5.0
    I have seen the clerks at this post office cussed out because they don’t provide pieces of tape! They sell tape, therefore they cannot give away tape. How is it their fault if you show up unprepared? Tape it up, label it and you can mail it. It’s that simple! They are very nice and helpful if you can just do your part!
  • AW
    Alli Watson
    Aug 2, 2025
    1.0
    Needs better hours and to be opened half a day on Saturday just like the others.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.