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Brand Certified

United States Postal Service

2.3
(161 reviews)

Business Details

201 Faircrest Dr, Cleburne, TX
76033, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 201 Faircrest Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
201 Faircrest Dr, Cleburne, TX
76033, United States

Hours

Reviews

2.3
161 reviews
5 stars
45
4 stars
4
3 stars
7
2 stars
4
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Delivery Issues

Frequent complaints about misdelivered or lost packages, with customers reporting ongoing problems with mail not reaching the correct addresses.

Mixed Experiences

While many customers reported negative experiences, a few mentioned positive interactions with specific staff members, indicating inconsistency in service quality.

Facility Operations

Customers noted issues with the self-service kiosk being frequently out of order and long wait times, particularly during busy hours.
  • KS
    Kristi Siggers
    3 days ago
    5.0
    Found my misplaced package quickly and were very friendly and helpful on phone
  • SV
    Summer Vasquez
    Dec 30, 2025
    1.0
    Doesn’t seem like they want to do their job.
  • BM
    Bill Martindale
    Dec 30, 2025
    1.0
    Post office was not busy. The person that waited on me was very unfriendly and not helpful. Poorly run office.
  • JM
    Jennifer Molock
    Dec 19, 2025
    1.0
    The current post man this week is dropping off packages on the ground by the mailbox. This has been a recurrent issue with some of them not all. This is not appropriate or respectful for our belongings.
  • WP
    Whitney Pitasi
    Dec 5, 2025
    5.0
    Spoke to the supervisor Brandy and she was extremely helpful and very polite. She is definitely an asset to the post office.And it's people like her that make the wheel spin at a place that can get crazy for the holiday times. Merry Christmas Brandy!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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