Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 500 E Whitestone Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
500 E Whitestone Blvd, Cedar Park, TX
78613, United States
Hours
Reviews
2.6
285 reviews
5 stars
87
4 stars
23
3 stars
12
2 stars
15
1 star
148
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and courteous, although there were notable exceptions.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including rudeness and lack of assistance from certain staff members.
Efficiency
While some customers reported quick service and efficient handling of their needs, others experienced long wait times and delays.
Package Handling
There were multiple complaints about packages being lost, misdelivered, or not scanned properly, leading to frustration among customers.
Facility Condition
The post office was described as clean and modern, with adequate supplies, although some customers noted issues with stock availability.
- JHJoan Henning3 days ago1.0I don’t normally leave reviews but I am today. 11/22/25. At other post offices when the address is on the screen they will ask me to verify if it’s correct so this morning when it popped up I was like oh can I double check and the lady who checked me out said you should’ve done that when you wrote it on the box. Wow I’m appalled. She was so incredibly rude. I will not be coming back to this post office.
- NTNatalie TedescoOct 19, 20255.0I love this post office! The staff is always friendly and helpful. The shipping materials are almost always fully stocked for whenever you need to run in and grab a box or envelope. Also, they have a self-service machine, which is extremely helpful.
- EAElle AlbertOct 10, 20255.0I absolutely love our Cedar Park Post Office. I've always been treated like a neighbor. Helpful, courteous, kind, and caring are the words I would use to describe my experiences at the post office.
- AGAshley GlocknerSep 25, 20255.0Our mail carrier, Ryan, is fantastic! He’s always friendly, professional, and delivers our mail with great care and consistency. It’s clear he takes pride in his work, and it's always a pleasure seeing him on his route. We really appreciate his reliability and positive attitude. Thank you, Ryan!
- CBChristina BoudreauxSep 22, 20251.0I never leave bad reviews but there is one person who works here who is consistently rude, condescending and hateful. Ps - when there are multiple people in line complaining at once, maybe you and your service (or lack thereof) are the problem.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 500 E Whitestone Blvd?
This Post Office offers mail sending, package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours for this United States Postal Service location?
Open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website and complete the setup in person by bringing two valid IDs and your application.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; check with this Post Office for their exact lobby hours.
Where can I find nearby dining options after visiting the Post Office?
Nearby restaurants include Surf N Turf and C.R. Surf and Turf Restaurant, both offering seafood and steakhouse options.
Are there any nearby transportation services that can help me reach the Post Office?
Yes, MS Luxury VIP Transportation, LLC. provides limo and travel services nearby, which can help customers get to the Post Office conveniently.
What local businesses are near the Post Office for additional services I might need?
Nearby businesses include Berryful Creations LLC for printing and marketing, and Prosperity Bank for banking and ATM services.
Where can I find help with real estate services near the Post Office?
Nearby real estate agents include New Vision Home Buyers, Debbie Berry Realtor, and Nube Real Estate Investments, LLC.