The UPS Store

4.5
321 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6954 in Cedar Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On The Corner Of Parmer Lane And Ranch Trails Near Mandolas Italian Restaurant..

Details

  • DeliveryNot available

Location

The UPS Store
12160 W Parmer Ln, Cedar Park, TX
78613, United States

Hours

Reviews

4.5
321 reviews
5 stars
274
4 stars
6
3 stars
2
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Abbey and Angela, received high praise for their friendly, helpful, and professional service.

Printing Services

Customers consistently reported satisfaction with the quality of prints and the efficiency of the printing services.

Store Atmosphere

The store is described as welcoming and clean, with a positive atmosphere created by the staff.

Management Issues

Some reviews highlighted concerns about the manager's customer service skills, indicating a need for improvement.
  • MA
    Marsha Ackerman
    3 days ago
    5.0
    Service is always fast and the associates are very pleasant.
  • PH
    Patricia Hruzek
    Jan 4, 2026
    5.0
    The Staff greets you with a smile as soon as you walk in, even if there a line. Store is clean, staff is helpful, a win win for me!
  • HH
    Hannah
    Dec 31, 2025
    1.0
    Rude, unhelpful, combative. Misinformed on notary requirements and refused to assist even though I had the same document type notarized before with no issue. If you need a notary I would avoid this place as they are not accurately informed on proper notary protocols.
  • AM
    Anna Moore
    Dec 13, 2025
    5.0
    Thank you so much Katie for your friendly, upbeat, and positive attitude! Great customer service! All of my UPS/Amazon experiences with this particular store, #6954, have been so warm, positive and welcoming. This is my permanent UPS home store. Thanks again yall!
  • AA
    aeworu
    Dec 5, 2025
    1.0
    I hate to leave a band rating anywhere, but our experience today was so bad, I feel compelled to warn others. The two employees working there are sweet and nice, but the manager (owner?) needs training in customer services. She was rude to me for no reason. I was picking up a package on behalf of a friend who rented a mailbox from that store for several years. She said I was not on the authorized pick up list, and my friend would have to email them to add me. However, my friend had emailed several times already. When my friend tried to talk to her on the phone, the manager wouldnt let her finish her sentences and hung up on her! The manager also told me that Im not allowed to video record her, and I would have to delete any recording on my phone. I wasn't video recording, and I told her so. But I have to wonder, how was she going to make me delete any video if I had recorded? My friend canceled her mailbox today and will take her business elsewhere.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6954 in Cedar Park offer?

The UPS Store #6954 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.