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The UPS Store

3.7
(202 reviews)

Business Details

445 E FM 1382, Cedar Hill, TX
75104, United States
(469) 272-9600
https://locations.theupsstore.com/tx/cedar-hill/445-e-fm-1382

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4031 in Cedar Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - E Of 67 On 1382 Next To Pizza Hut & Home Depot/Albertsons Pkg Lot.

Details

  • DeliveryNot available

Location

The UPS Store
445 E FM 1382, Cedar Hill, TX
75104, United States

Hours

Reviews

3.7
202 reviews
5 stars
125
4 stars
10
3 stars
10
2 stars
4
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Yolanda and Kevin for their exceptional service.

Efficiency

Despite long lines, several reviews noted that the staff managed to keep the line moving quickly and handled busy periods well.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about rude staff, unprofessional behavior, and issues with lost packages.

Pricing Concerns

Customers expressed dissatisfaction with additional charges for services like printing labels and packaging, feeling that these costs were excessive.

Store Management

There were complaints regarding the management's handling of customer issues, particularly concerning lost packages and accountability.
  • CS
    Cole smythe
    5 days ago
    5.0
    I first came to this UPS Store Cedar Hill, TX 3 years ago. I was VERY impressed with the quality of service. Manager, Ms Yolanda rocks! She multitasks extraordinarily and meets customers needs, exceeding expectations. Shout out to manager, Kevin Tran as well. The staff ran like a well-oiled machine. Fast forward 3 years later, they are still phenomenal. It doesn’t matter which worker serves you. They are all efficient, professional and get the job done. I have used their shredding services, PO Box rental, and notary services. They stay busy and you may run into long lines, but don’t think it’s because they are incompetent. Not at all. They have long lines SOMETIMES because residents know their great service and will travel here from Desoto, Lancaster, and Duncanville (as I do when I’m in these different areas). Check out this UPS store #4031 when you have mailing, packaging or other business services they provide! I have never encountered a rude staff member here. They are very helpful to the customer. I took the time to write this long review because it is so rare to find this consistent stellar service! (Btw, I’m not a relative or friend or administrator and have no vested interests in this company). Also, the staff is very diverse and all kind.
  • AH
    Andrea Hines
    Feb 20, 2026
    5.0
    I visited Feb 13th evening for a last min Valentines Project for my family and the ENTIRE staff there was extremely helpful! I had to print and laminate items. I mean, SO incredibly kind and helpful. I wish I knew everyone's names working that evening. There was 1 gentleman and 3 ladies. You truly made the difference and these laminated photos will be treasured by my family forever. THANK YOU for your kindness and assistance ❤️
  • DZ
    D Z
    Feb 10, 2026
    1.0
    So slow and unorganized
  • DW
    Deborah Washington
    Feb 9, 2026
    5.0
    The service received from Yolanda at the Cedar Hill, Tx location was exceptional. It was extremely busy on Saturday 02/07/2026. She moved the line in the store by herself as 2 other staff members were busy trying to correct a problem with another customer. Yolanda was calm, efficient and polite.
  • EB
    Ellen Broussard
    Feb 3, 2026
    5.0
    The service at my UPS Store is always a great experience. The staff are so friendly and helpful.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cedar Hill offer?

The UPS Store #4031 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more. It is locally owned and operated to help with all your needs.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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