Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2030 E Jackson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported missing packages, delayed deliveries, and packages being delivered to incorrect addresses.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, many reviews highlighted rudeness and unhelpfulness from staff.
Operational Efficiency
Customers frequently complained about slow service, long wait times, and inefficiencies in processing packages.
Facility Condition
Several reviews mentioned the post office's poor physical condition, including cleanliness and maintenance issues.
Lost Mail
Multiple customers expressed frustration over lost mail and packages, with some alleging theft by postal workers.
LM
Logan McIntosh
Jan 4, 2026
1.0
Don’t use this location if you’re dropping off a package after hours. The self service package drop is out of order and based on other reviews it looks like it’s been that way for years. No excuse for it to take this long to fix it.
AW
Anthony d Wallace
Jan 3, 2026
1.0
I have never seen a post office not pick up the phone when someone calls!! I paid for priority mail (50$) to be exact for my package to be delivered on time. They get to the location it suppose to be delivered too just to say the place was closed!! I called the business and they said no one even attempted to deliver anything. So they basically stopped the time when they put business was closed so now my 50$ was a waste of money just for it to be treated like regular mail!! I will be filing a complaint with someone of higher ranking.
CA
Colin Adair
Dec 13, 2025
1.0
lazy delivery drivers don’t follow instructions or deliver packages through our apartment parcel system like they should, they just dump all the packages off at the front office and leave
JS
James Scott
Dec 10, 2025
1.0
I would give zero stars if it were available. I am missing hundreds of pieces of mail that were never delivered to my address. I get an email everyday that shows my delivery. It was spot on for 10 years. Now it seems especially the checks are missing. I've spoken with the postmaster. With stolen mail. I've filed complaints with everybody you can possibly do for the post office. Still no resolution. I guess I'm going to have to go to a PO box cuz I can no longer count on the United States postal service. Very sad times
LV
LYDIA VELASQUEZ
Dec 9, 2025
1.0
If this is the location that delivers to 75006 zip code here in Carrollton then they have a thief working for them. My family receives a Christmas card with a gift card every year to purchase gifts for the little ones since our other family member has moved out of Texas. We were in the kitchen and saw the mail man through door window come up to deliver mail, walk to a neighbors home just to come back almost immediately to leave something in mailbox again (so we thought) . After a few mins we checked mail to find the single bubble mail package empty and a tear in it. When we approached the mail man to ask if he knows why an empty envelope was left in our box his response was “idk you’ll have to call the post office or the sender”. We did call and they directed us to file claim, we were told that it shouldn’t have even left office empty that any mail found like that is placed in a separate bin to report. Being told that it’s safe to assume the mail man or any other person who would have come in contact with mail in van stole a $200 gift card. It’s sad and honestly concerning we receive many things of value through USPS and now we will have to constantly be on alert that something could go missing. I hope this is investigated and taken seriously so other families won’t have this issue. They were fast to use gift card as well cause my family who bought it contacted store next day and gave receipt # and they said gift card has been used and it was at 0 balance. Well Merry Christmas to them, I hope they had fun spending it and we will just figure out another way to get gifts for the little ones. I will attach photo of how the tear looked to show it was done with malice. We have never had this issue in prior years as well as other addresses we lived in.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What products and services are available at the United States Postal Service at 2030 E Jackson Rd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the USPS online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 2030 E Jackson Rd?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sunday.
Is the USPS location open on Sundays?
No, the United States Postal Service at this address is closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office with two valid IDs and a completed application.
Are PO Boxes accessible after normal business hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary by location.
Is there a nearby place where I can get plumbing or HVAC services near the USPS at 2030 E Jackson Rd?
Yes, Sewer Line Carrollton is a nearby plumbing and HVAC contractor you can visit for related services.
What dining options are near the USPS at 2030 E Jackson Rd?
You can try MrJims.Pizza nearby for pizza and food delivery services or Fruitealicious Bubble Tea & Smoothies for drinks and Asian fusion cuisine.
Are there local healthcare facilities near the USPS at 2030 E Jackson Rd?
Yes, nearby dental services include Bluebonnet Dental, Ideal Dental, and Milestone Dental of Carrollton.