Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3755 N Josey Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
411 reviews
5 stars
134
4 stars
16
3 stars
10
2 stars
36
1 star
215
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Multiple reviews highlighted rude and unhelpful behavior from staff, particularly from a few specific employees, leading to negative customer experiences.
Service Efficiency
Customers frequently mentioned long wait times and understaffing, resulting in frustration and delays in service.
Package Handling Issues
There were numerous complaints about lost packages, misdeliveries, and poor tracking, causing significant dissatisfaction among customers.
Positive Employee Recognition
Despite the negative feedback, some employees, like Randall and Stacey, received praise for their helpfulness and professionalism.
- JRJacob Ruiz6 days ago1.0Poor service and communication when expecting any package. I’ve also noticed the driver or facility will mark the package as delivered when it’s actually out for delivery instead. It’s happened twice in the last week so it’s disappointing to know that misreporting is part of their standard.
- VRValerie RamirezDec 31, 20252.0I went to go leave some packages at this postal office, I always go to the self service area to not bother anyone and leave my packages were everyone leaves them but today they’re was no where to put my packages so I ask the lady on the desk, then she goes “put it on the table” I put it where she pointing at from far away and she like “NO NOT THE MATCHINE, why are you putting it in the machine!!! in the table” I then go respectfully “why not just take the package from me and tell me where it goes?” Then she gets mad and start mumbling to her self. A sweet lady working next to her who was dealing with her own situation told me where to put it which I’m thankful for. I just don’t understand why she working if she just going to be sitting down and yelling at customers and criticizing them, just stay home and bother you family!! She was a middle age Asian lady
- CBCorey BrownDec 30, 20251.0There’s an employee at this location that is so incredibly rude for no reason. I’m not sure what he does, he just stands off on the side and stares off in the distance. He wears a hat, and he just stands aware always looking miserable to be there. He’s not an employee at the counter, he’s just randomly there. I dropped off some packages and asked where to put them. He was already in a bad mood for some reason and scolded me for putting the items on the wrong side of the counter. There’s absolutely no reason for him to be that rude to a customer. If he’s that upset working here he needs to leave and find a job that won’t make him so grumpy. Someone like him is a cancer to this location, he shouldn’t be here treating and talking to customers the way he does. Someone higher up needs to step up and have a serious conversation with him. People like that should never work customer service, ever. Maybe he just wants others to feel as miserable as him. Avoid him at all costs.
- JEJake ElliottDec 27, 20251.0I have never been to a post office location that is both as understaffed as this one, and also seems to never with a sense of purpose as this one. Every time I am forced to come here in person, the lobby is ALWAYS full to bursting because of the line of folks waiting to be helped. There is never enough workers behind the counter, and they are always rude with an attitude when you finally wait long enough for it to be your turn to be helped.
- VMVanessa MunozDec 21, 20251.0I seriously can't take this place anymore— They've lost multiple packages of mine throughout these past few years. One time, the first, was when I had a delivered status to a general location but didnt say where— Didn't find it there. I looked around, couldn't find it and neither at my door. Assumed the location was essentially the post office I go to there thinking it might have been dropped off there but this Lady, despite telling her what I've done and steps I did had still told me "Oh, did you check your mailbox?" YES. YES I DID. So I waited around for them to look in the back for it only for the lady to up and left the building as I was nearly waiting for 20 minutes. The other few times were delivered, but couldn't find the packages even shortly after the status changed. Now up to CURRENTLY: I had a notification indicating that my package couldn't be delivered couldnt fit in my mail box and so they brought it back to the post office for me to either pick up or I could assign a re-attempt delivery. Not only did I went to this office because it was this address, they didn't have it. I had a pink slip and everything AND THEY DIDN'T HAVE IT. Fine, things happen. So I re-attempt a redelivery for DEC 10. The status was stuck on "Scheduled for Redlivery" Only for it to never happened and now that its the 21st after no signs of it at the office nor my mailbox? Package is being sent BACK TO SENDER. Even with it stuck at redelivery, after not finding at the office, they somehow have it to return back to sender. I cant get a refund due to the shop owner terms, I tried to issue a claim but the website page keeps going into an error screen and now I'm stuck with unable to do anything, $50 down the drain and just proven by point over and over, and LAST that I can't trust them anymore.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3755 N Josey Ln?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, and purchase gift cards.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and also offers passport photo services by appointment.
Do I need to schedule an appointment to get passport services here?
Most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the Post Office hours at 3755 N Josey Ln?
Open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Can I reserve a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online securely, and then complete the setup in person at the Post Office.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this specific Post Office for details.
What nearby places can I visit around the United States Postal Service on N Josey Ln?
Nearby you can find other postal facilities like the Carrollton Post Office, as well as services such as Lawncare by Josie, and Xtreme Hygiene cleaning services.
Are there any dining options near the Post Office at 3755 N Josey Ln?
Yes, Domino's Pizza and Burger King are nearby for a quick meal before or after visiting the Post Office.
What professional services are available near the USPS location on N Josey Ln?
You can find various professional services nearby, such as Ronal L Proctor DDS (dentist), Thobson Technologies (IT), and St Mary’s Family Clinic for medical care.
How can nearby religious and community organizations enhance my visit to the Post Office?
You can visit nearby religious institutions like St James Episcopal Church and Minhaj ul-Quran mosque, which might be convenient if combining errands or community activities with your postal visit.