United States Postal Service

Reviews

• ES

  Eric Six

  Feb 7, 2026
  2.0
  Jim at the counter was polite and did his job well but the facilities are in poor shape, no envelopes, forms or pens on counters. Lines were wrapped around the inside counters and other personnel were rude and dismissive. Find another post office if you can.
• LR

  Lo R.

  Feb 4, 2026
  5.0
  Story Time: Boom! I had to go to the post office to see if my package was there because annoyingly, the vendor I ordered from kept forgetting to put my apt number on the package even tho, I updated the information when they initially asked before shipment and in a follow up email. Anyway, I stand in the line, which was moving pretty fast (after 4pm). I finally got to the counter and asked the lady if they had my package because of the incomplete info. She was not rude at all to me and said that they may have sent it back to the sender. I told her that the update said they will deliver once the info was updated and it’s just missing my apt.#, so she asked me to see if the Supervisor can check. I spoke with Supervisor Stacia and she asked for my information and eventually found that the courier had my package with them. She told me she would call me back later in the day to keep me updated - and she did exactly that!! She told me that she would leave a note for the courier for the next day to add my apt. # to my package. The next day she followed up again and verified my package would be delivered. I was super grateful! When I got home, guess what was in my mailbox . . . my ppaaaackkageee! Aayyeee!!! I had been waiting on this package to be delivered since Christmas. The vendor messed up twice and this was the 3rd time attempting for delivery after being sent back! Tune in on the next episode to see if they got my costume order correct *side eye* Woosah! Moving right along: back to Stacia. The customer service was great. Even before helping me, while I was in line, she was helping with the other customers that were dropping off packages and getting people out of the line if they didn’t need to be. I don’t go to the post office often and if I do it’s to have a package shipped. Either way, I have never been treated with an above and beyond service like this AND from a post office! I for sure don’t leave reviews unless my flabbers are gasted and as you can see, the gast did flabber. Iykyk lol! Real customer service is hard to come by, especially going the extra mile to help a customer and you truly don’t have to but want to! You are ALL appreciated!!
• AN

  Alex Novak

  Jan 30, 2026
  5.0
  Everyone that works here is so friendly even when they are busy. Thank you so much!
• NB

  Neama Boulos

  Jan 25, 2026
  1.0
  I live in a community where all mail is delivered to a central mailbox. The only time a postal carrier should come to my physical address is when a signature is required. However, the carrier did not attempt delivery to my home and instead left a “no one available to sign” notice. This is unacceptable, as it is not possible to sign for a package at the community mailbox. I request that this issue be addressed and that proper delivery attempts be made in the future.
• SS

  Sarah Sachedina

  Jan 21, 2026
  1.0
  Terrible customer service, Nancy is awful, not just my interaction, but witnessed a very awful one when I dropped off my package. She was asked for a supervisor then and I asked for one today, but she said “they are busy”. I wouldn’t have asked for one if I felt confident with her explanation or her understanding of the situation. Very condescending, rude and unhelpful. I felt I had to calm her down. Do not just drop off your package, make sure you receive confirmation. It’s been 1 full day since I dropped off my package with tracking and it still says they are waiting for me to deliver my package to USPS. Her explanation is when I dropped off the package it gets sent to a warehouse for processing. It hasn’t been processed yet and to wait 3 days. WHAT!?!?? So when you drop off a package they don’t immediately scan it to ensure it’s received in the system? It still doesn’t make sense but I’ll wait 3 days and hope it’s “received” so we can see it tracking. I really don’t have time to babysit USPS.

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