Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6580 in Carrollton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Josey Ln./Keller Springs.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and printing needs.
Service Issues
Some customers reported negative experiences, including rude staff, high charges for basic services, and issues with package handling and delivery.
Cleanliness and Organization
The store was frequently described as clean and well-organized, contributing to a positive customer experience.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly for printing services and additional charges for basic tasks like taping boxes.
Staff Recognition
Specific employees, such as Darrell, Manny, and Tom, received multiple commendations for their exceptional service.
MP
Margaret Pace
Oct 14, 2025
1.0
9:48am
UPS system is down; the two employees refused service for printing copies. This is possible without internet. I recommended that they could accept cash payment, and update it on their system when it reboots. They said, “we can’t.”
NO SERVICE available at this location.
EO
Eric Olwig
Sep 14, 2025
5.0
Jordan was very friendly and helpful with a shipment going to China.
RC
Roselin Cavazos
Sep 4, 2025
5.0
I always come to this location and they are always so friendly and helpful
LF
Larry French
Aug 20, 2025
5.0
Excellent service.
VF
Vanessa Fernandez
Aug 4, 2025
5.0
Tom at the service desk gives 10 star customer service every time we need help with mail services and I would drive 1.5 hours just to keep using this UPS location solely due to him!