The UPS Store

3.9
140 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6580 in Carrollton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Josey Ln./Keller Springs.

Details

  • DeliveryNot available

Location

The UPS Store
2145 N Josey Ln, Carrollton, TX
75006, United States

Hours

Reviews

3.9
140 reviews
5 stars
98
4 stars
3
3 stars
2
2 stars
3
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and printing needs.

Mixed Experiences

While most reviews highlighted positive interactions, some customers reported rude behavior from specific staff members and inconsistent service.

Efficiency

Customers appreciated the quick and efficient service, often noting minimal wait times and smooth transactions.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly for printing services and additional charges for basic tasks like taping boxes.

Package Handling

There were complaints about lost packages and issues with delivery, indicating potential concerns with package handling and accountability.
  • HW
    Helena Walsh
    Dec 16, 2025
    5.0
    Such a welcoming store team. I enjoyed visiting that store. The team was welcoming and caring. ❤️
  • RB
    Rusty Bass
    Dec 6, 2025
    4.0
    Most are pleasant and helpful. Some have attitudes like they don't want to work. But overall the majority of my experiences are quick and easy.
  • RS
    Richard Sanders
    Nov 29, 2025
    1.0
    Package in Carrollton for 3 days with expected delivery today. Not delivered. Lost. No one knows where it is.
  • MP
    Margaret Pace
    Oct 14, 2025
    1.0
    9:48am UPS system is down; the two employees refused service for printing copies. This is possible without internet. I recommended that they could accept cash payment, and update it on their system when it reboots. They said, “we can’t.” NO SERVICE available at this location.
  • EO
    Eric Olwig
    Sep 14, 2025
    5.0
    Jordan was very friendly and helpful with a shipment going to China.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store #6580 in Carrollton?

The UPS Store #6580 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.