The UPS Store

3.9
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6580 in Carrollton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Josey Ln./Keller Springs.

Details

  • DeliveryNot available

Location

The UPS Store
2145 N Josey Ln, Carrollton, TX
75006, United States

Hours

Reviews

3.9
137 reviews
5 stars
97
4 stars
2
3 stars
2
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and printing needs.

Service Issues

Some customers reported negative experiences, including rude staff, high charges for basic services, and issues with package handling and delivery.

Cleanliness and Organization

The store was frequently described as clean and well-organized, contributing to a positive customer experience.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly for printing services and additional charges for basic tasks like taping boxes.

Staff Recognition

Specific employees, such as Darrell, Manny, and Tom, received multiple commendations for their exceptional service.
  • MP
    Margaret Pace
    Oct 14, 2025
    1.0
    9:48am UPS system is down; the two employees refused service for printing copies. This is possible without internet. I recommended that they could accept cash payment, and update it on their system when it reboots. They said, “we can’t.” NO SERVICE available at this location.
  • EO
    Eric Olwig
    Sep 14, 2025
    5.0
    Jordan was very friendly and helpful with a shipment going to China.
  • RC
    Roselin Cavazos
    Sep 4, 2025
    5.0
    I always come to this location and they are always so friendly and helpful
  • LF
    Larry French
    Aug 20, 2025
    5.0
    Excellent service.
  • VF
    Vanessa Fernandez
    Aug 4, 2025
    5.0
    Tom at the service desk gives 10 star customer service every time we need help with mail services and I would drive 1.5 hours just to keep using this UPS location solely due to him!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store #6580 in Carrollton?

The UPS Store #6580 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.