Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6580 in Carrollton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Josey Ln./Keller Springs.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and printing needs.
Mixed Experiences
While most reviews highlighted positive interactions, some customers reported rude behavior from specific staff members and inconsistent service.
Efficiency
Customers appreciated the quick and efficient service, often noting minimal wait times and smooth transactions.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, particularly for printing services and additional charges for basic tasks like taping boxes.
Package Handling
There were complaints about lost packages and issues with delivery, indicating potential concerns with package handling and accountability.
HW
Helena Walsh
Dec 16, 2025
5.0
Such a welcoming store team. I enjoyed visiting that store. The team was welcoming and caring. ❤️
RB
Rusty Bass
Dec 6, 2025
4.0
Most are pleasant and helpful. Some have attitudes like they don't want to work. But overall the majority of my experiences are quick and easy.
RS
Richard Sanders
Nov 29, 2025
1.0
Package in Carrollton for 3 days with expected delivery today. Not delivered. Lost. No one knows where it is.
MP
Margaret Pace
Oct 14, 2025
1.0
9:48am
UPS system is down; the two employees refused service for printing copies. This is possible without internet. I recommended that they could accept cash payment, and update it on their system when it reboots. They said, “we can’t.”
NO SERVICE available at this location.
EO
Eric Olwig
Sep 14, 2025
5.0
Jordan was very friendly and helpful with a shipment going to China.