Brand Certified
The UPS Store
3.8(216 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
3108 Old Denton Rd, Carrollton, TX
75007, United States
Certified by The UPS Store • Mar 01, 2026
(972) 466-4466
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/carrollton/3108-old-denton-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3189 in Carrollton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northcrest Village Shopping Center At Old Denton Rd And Frankford.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.8
216 reviews
5 stars
143
4 stars
9
3 stars3
2 stars
5
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Kathy and Angela for their exceptional service.
Service Issues
Several reviews mentioned slow service, rude staff interactions, and problems with Amazon returns, indicating inconsistency in service quality.
Cleanliness and Organization
Customers noted that the store is generally clean and organized, contributing to a positive shopping experience.
Staff Training
There were complaints about staff being unhelpful or rude, suggesting a need for better training on customer service and handling returns.
- SASanad Awad6 days ago5.0Everyone here is extremely friendly and helpful!!! Love stopping by and a great addition to Carrollton community
- ETEsther TorresFeb 15, 20265.0I’ve been doing business with this location for quite a while, and absolutely enjoy coming here. Regardless time of day, this location is always clean and organized. The manager is very friendly and welcoming. Service is always with a smile! No matter the reason, visiting this store never disappoints!
- SSShaneFeb 13, 20261.0Slow service, and bad attitude.
- CRCindy RohrboughJan 21, 20265.0Kathy at the UPS store in Carrollton on Old Denton Road makes this a 5 star review every time!!
- PSPryonto SarkerJan 16, 20261.0Terrible service. I came in for an Amazon return and the experience was a mess. The staff gave me incorrect information and didn’t handle the return properly, which wasted my time and delayed my refund. I had to come back and contact Amazon again because the return wasn’t processed the way it should have been. If you’re doing Amazon returns just go to another UPS store the staff here are rude and unprofessional.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Carrollton provide?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store on weekdays?
The store is open Monday through Friday from 8:00 AM to 8:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures for The UPS Store?
The UPS Store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026).
What payment methods are accepted at The UPS Store?
Accepted payments include American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in Carrollton?
The UPS Store is located at 3108 Old Denton Rd, Ste 115, Carrollton, TX 75007 in the Northcrest Village Shopping Center at Old Denton Rd and Frankford.
Can I find other shipping and packing centers near The UPS Store?
Yes, there are multiple other UPS Store locations nearby that offer printing, packing supplies, and shipping services.
Are there any convenient shopping options near The UPS Store?
E-Z Shop, a convenience and clothing store, is nearby for quick shopping needs before or after your store visit.
What nearby dining options are available around The UPS Store?
Nearby restaurants include Eastern Pizza Co., Mom's Cafe, and Cafe China & Pho where you can enjoy pizza, cafe fare, and Vietnamese cuisine.
Are there any nearby professional services that might complement a visit to The UPS Store?
Nearby businesses like Corporate Specialty Products and Streamless Insurance offer event photography and insurance services, which might complement your business needs.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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