Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Carrollton in Carrollton offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Carrollton
1600 Kelly Blvd, Carrollton, TX
75006, United States
Hours
Reviews
3.3
358 reviews
5 stars
188
4 stars
17
3 stars
12
2 stars3
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members like Latrece, Hayden, and Sierra, highlighting their helpfulness and professionalism.
Delivery Issues
Numerous reviews reported significant problems with package delivery, including delays, packages being marked as delivered when they were not, and poor communication regarding delivery status.
Staff Professionalism
While some staff members received high praise, there were complaints about unprofessional behavior from certain employees, which negatively impacted the customer experience.
Overall Satisfaction
Customer satisfaction varied widely, with some expressing gratitude for the service while others reported frustration and disappointment with the overall experience.
- BKBrian KingNov 13, 20251.0Completely clueless, the parcel has been with them for 72 hours. Apparently it hasn't been delivered because of the weather but outside the temperature is 80F and no wind, sunny as well. Now after being here for an hour and a half they think that they have lost the document....
- KSKyla SimmonsNov 12, 20255.0It was my first time picking up a package at DHL and Preet was extremely helpful. She was very kind and patient with me.
- MMMohitNov 12, 20251.0DHL is a joke. They mark packages as “recipient not at home” without even showing up. You wait all day and no one rings the bell. Their customer support is useless — just bots and endless loops with no real help. No accountability, no contact with drivers, nothing. It’s not a delivery service, it’s a delay service.
- DKDale KuckelburgOct 20, 20255.0Great customer service at this location. Latrece really knows how to get things done. She helped me so much with my international shipping.
- KPKRISTINE PAYTYANOct 10, 20255.0I would like to express my sincere gratitude to the DHL employees who kindly and cheerfully solved my request today. 👏🏻👏🏻👏🏻
Frequently Asked Questions About DHL Express Service Point Carrollton
What services does DHL Express Service Point Carrollton offer?
DHL Express Service Point Carrollton offers international shipping and next day shipping and delivery for personal or business needs, including shipping luggage, passports, or packages of any size across the U.S. or internationally.
What are the operating hours of DHL Express Service Point Carrollton?
The service point is open Monday to Friday from 8:30 AM to 6:30 PM and is closed on Saturdays and Sundays.
Does DHL Express Service Point Carrollton provide delivery services?
Yes, DHL Express Service Point Carrollton offers delivery services as part of its pickup and delivery options.
What payment options are accepted at DHL Express Service Point Carrollton?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa payment options.
Is the DHL Express Service Point Carrollton accessible to customers with disabilities?
Yes, the location has a wheelchair-accessible entrance for customers with disabilities.
How can I contact DHL Express Service Point Carrollton?
You can reach them via their local phone number at +1 972-236-9160 or their main phone at +1 800-225-5345.
Where is DHL Express Service Point Carrollton located?
It is located at 1600 Kelly Blvd, Ste 100, Carrollton, TX 75006, United States.
Are there any lighting or furniture stores near DHL Express Service Point Carrollton?
Yes, nearby stores include Vivio Lighting and HOMEnhancements, both offering lighting and furniture products.
What nearby businesses offer packing supplies close to DHL Express Service Point Carrollton?
Polyair Packaging and Western-brw Paper are nearby businesses that provide packing supplies and freight services.
Are there any dining options near DHL Express Service Point Carrollton where I can grab a bite?
Yes, Texas Twist is a nearby bakery and eatery where customers can enjoy food and beverages before or after visiting DHL Express Service Point.