United States Postal Service

2.2
130 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1300 FM 2673 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1300 FM 2673, Canyon Lake, TX
78133, United States

Hours

Reviews

2.2
130 reviews
5 stars
28
4 stars
7
3 stars
7
2 stars
4
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with many customers experiencing unhelpful or disrespectful interactions.

Delivery Issues

Numerous complaints about failed delivery attempts, packages not being delivered, and inconsistent service.

Operational Hours

Customers find the limited hours of operation inconvenient, particularly the short Saturday hours.

Overall Experience

Many reviews express frustration with the overall service quality, citing incompetence and lack of care from employees.

Positive Experiences

Some customers report positive interactions with specific staff members, highlighting good service in certain instances.
  • JC
    justin coffin
    Nov 14, 2025
    1.0
    Only place I ever have issues with getting packages. Actually every package that gets shipped via USPS never shows and I have issues with. Never fails that this USPS messes something up. Or just too lazy to get out and put the package down. Worthless excuse of a mail service.
  • JP
    john passons
    Oct 9, 2025
    5.0
    Great service. Jon helped me today and yesterday. Gave me super advice on priority mail
  • RR
    Richard
    Sep 29, 2025
    1.0
    Same clerk is always rude. Can't answer questions, unfriendly. Limited people skills.
  • JF
    Joe Fox
    Sep 22, 2025
    1.0
    Didn’t deliver a package because it was too late for them on a Saturday. Put in a parcel locker mailbox! I dont have a mailbox or a key!! Where is my package!!!!
  • OJ
    Olive Juice
    Sep 15, 2025
    3.0
    How hard is it to deliver a package? Amazon and UPS do it all day long. Sadly I now agree with Trump that we need to privatize the Post Office. These employees have ZERO concern for the customer's experience because they are subsidized by the government. What any Texan would complain about a government worker - you'll experience here. Privatize this operation and let us get our monies worth, stop using our taxes for this junk service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.