United States Postal Service

2.2
131 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1300 FM 2673 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1300 FM 2673, Canyon Lake, TX
78133, United States

Hours

Reviews

2.2
131 reviews
5 stars
29
4 stars
7
3 stars
7
2 stars
4
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with some customers praising individual employees while others report poor service and disrespect.

Delivery Issues

Numerous complaints about packages not being delivered, incorrect delivery notices, and failure to attempt delivery, leading to frustration among customers.

Accessibility

Customers expressed dissatisfaction with limited hours of operation and difficulty reaching the post office by phone.

Overall Experience

Many reviews reflect a negative perception of the post office, with calls for privatization and suggestions to use alternative delivery services.
  • DF
    Doris Ford
    Dec 27, 2025
    5.0
    All employees here have gone out of their way to be helpful, no matter how busy it is during holidays and all days. Thanks to all of you.
  • PC
    Parker carroll
    Dec 23, 2025
    1.0
    Why is it impossible to reach or talk to any of you? Must I really drive 30 minutes to come ask you what my new mailbox number is? Is there no number to reach you all
  • MM
    Malcolm
    Dec 12, 2025
    1.0
    This is the worst post office EVER. Seriously returned my package to sender without even trying to deliver it to my house which has a package drop off.
  • JC
    justin coffin
    Nov 14, 2025
    1.0
    Only place I ever have issues with getting packages. Actually every package that gets shipped via USPS never shows and I have issues with. Never fails that this USPS messes something up. Or just too lazy to get out and put the package down. Worthless excuse of a mail service.
  • JP
    john passons
    Oct 9, 2025
    5.0
    Great service. Jon helped me today and yesterday. Gave me super advice on priority mail

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.