Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 232 SW Johnson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
182 reviews
5 stars
58
4 stars
12
3 stars2
2 stars
8
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many reviews highlight rudeness and lack of professionalism from staff.
Long Wait Times
Customers frequently report long wait times, often exceeding 20 minutes, especially during busy hours.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over unreliable mail delivery.
Staffing Problems
Many reviews indicate that the branch is understaffed, leading to overwhelmed employees and poor service.
Mixed Experiences
While some customers have had positive experiences, others report significant issues, suggesting inconsistency in service quality.
- KPKarla Paul2 days ago1.0Once again my outgoing mail was not picked up. The carrier put my flag down and did not take the item - which is time sensitive.
- WTWendy TorresJan 3, 20265.0Courtney was so kind and helpful while assisting us with our passport. She was very patient, answered all of our questions, and made the process easy to understand. Excellent customer service, she truly made a difference! The rest of the staff there were very nice and welcoming as well.
- JJJulieDec 9, 20255.0Support your local Post Office
- JPjames polisDec 9, 20255.0This usps location consistently provides excellent customer service to me and others. The lines are typically only a 5 min wait. Don’t know where all the negative feedback is coming from, probably just natural haters.
- APAshley PilarskiNov 15, 20251.0Super disappointed! I dropped off packages for my small business. I was told to add my packages to the pile of other packages. They closed over four hours ago. They never scanned in my packages! When they are scanned, my customers are made aware of the progression of their shipment. This reflects poorly on me. I no longer trust the employees at this location to do what they need to do for their paying customers. Next time I will wait in line. I advise other business owners to do the same.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 232 SW Johnson Ave?
You can send mail, ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State. Be sure to complete and print your application form before your visit.
Do I need an appointment to access passport services here?
Most passport services require an appointment made via the online scheduler. Limited walk-in passport hours are available at select locations.
Does this Post Office provide passport photo services?
Yes, passport photo services are available by appointment through the online scheduler at this location.
What are the hours of operation for the United States Postal Service at 232 SW Johnson Ave?
Open Monday through Friday from 8:30 AM to 5:30 PM, and Saturday from 9:00 AM to 12:00 PM. Closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location by bringing two valid forms of ID and a completed application.
Is after-hours access available for PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Please check directly with this Post Office for exact times.
Where can I find nearby places to visit before or after my Post Office visit?
Nearby you have the Burleson Public Library and Warren Park, great for community resources and outdoor activities.
Are there nearby dining options near the Post Office?
Yes, Los Juanito's Mexican Food is close by and a convenient spot to enjoy a meal around your Post Office visit.
What local services near the Post Office could be useful to seniors?
The Burleson Senior Activity Center and Burleson Senior Citizens Center nearby offer senior citizen services that may be helpful.