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The UPS Store #4306 in Burleson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Front Of Kohl's, By Red Lobster And Matress Giant.
Many customers praised the friendly and helpful staff, highlighting specific employees like Justin, Maci, and Hunter for their exceptional service.
Efficiency
Customers appreciated the quick service and efficient handling of packages, even during busy times.
Inconsistency
Some reviews noted inconsistent customer service experiences, with a few employees displaying poor attitudes or rudeness.
Operational Issues
Several customers reported issues with package handling, including lost items and incorrect shipping methods.
Cleanliness and Environment
The store was generally described as clean and well-staffed, contributing to a positive atmosphere.
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Garret Brown
Nov 11, 2025
5.0
The people, the speed, the care. Just an overall good experience.
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Flo Simm
Nov 10, 2025
5.0
They are very professional and extremely helpful. There is never a long wait. They do a great job at packing what you need to ship out. I have never had any issues using this UPS store.
They have everything you need to send out a package, box, or whatever. You can also do copies from this location.
CB
Count The Blessings817
Oct 29, 2025
5.0
Had a great experience today with the extra help on how to do a return correctly with the help from Florie. I think that’s how you spell the name. Lol. Super nice and helpful.
KK
Kelly Kuhlman
Oct 24, 2025
5.0
This is my go to place for Amazon returns so I’ve interacted with many of the employees. I just wanted to call out one in particular though. Today, Hunter assisted me and he was great! My career is in customer service and this is definitely the type of person I would want to work for me! I had an item that had to be returned differently than the typical scan and go and instead of telling me what I needed to do and then send me on my way, he prepped it for me so all I had to do was go drop it off elsewhere. Thank you for employing such a great young man!!
LL
Leann Lilienstern
Oct 20, 2025
5.0
Great customer service friendly professional atmosphere... always use THE UPS STORE ...for all my shipping needs wouldn't go anywhere else ... Thanks for doing such an exceptional job ... keep it up 👍