United States Postal Service

3.3
128 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1320 Cabelas Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1320 Cabelas Dr, Buda, TX
78610, United States

Hours

Reviews

3.3
128 reviews
5 stars
62
4 stars
6
3 stars
9
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of employees like Michon and Robert.

Service Issues

Numerous reviews highlighted problems with package delivery, including lost packages, delays, and poor communication regarding tracking.

Customer Service

While some staff were noted for their excellent service, others were described as rude or unhelpful, leading to mixed experiences.

Location Limitations

Customers expressed a desire for self-service options and noted the location's distance from other USPS offices.

Delivery Problems

Frequent complaints about misdelivered mail and packages not reaching their intended recipients were reported.
  • VV
    Violet V
    Dec 30, 2025
    5.0
    They where very nice and helpful
  • ST
    Samantha Taylor
    Dec 29, 2025
    1.0
    Charging for tape.
  • CL
    Cristian Lopez
    Nov 10, 2025
    5.0
    Great location, I think its great that USPS hires the disabled (blind package delivery service). Love the mission but I would love my packages!
  • MS
    Mark Sproviero
    Aug 4, 2025
    2.0
    This location is so far from other USPS locations that it really needs a self-service kiosk.
  • KK
    Kylie
    Nov 9, 2021
    2.0
    Normally they have great customer service and are efficient and helpful with whatever you may need. This last time, they only had priority shipping if you didn't have tape, which I didn't have and they could only print a label if it had a QR code. I had to send out a package priority because that was my only option since I didn't have packing tape at home. The line was so long and they rush you once you're at the counter. Needless to say, I left flustered. Don't recommend.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.