United States Postal Service

3.3
126 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1320 Cabelas Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1320 Cabelas Dr, Buda, TX
78610, United States

Hours

Reviews

3.3
126 reviews
5 stars
61
4 stars
6
3 stars
9
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were consistent complaints about rudeness and unprofessional behavior from certain employees, particularly Robert.

Delivery Issues

Numerous reviews highlighted problems with lost packages, incorrect deliveries, and delays, leading to frustration among customers.

Communication

Customers expressed dissatisfaction with the lack of phone support, as calls often went unanswered, and there were complaints about the difficulty in reaching staff for assistance.

Facility Limitations

The absence of self-service kiosks and printing services was noted as a significant drawback, with customers suggesting that these features are necessary for better service.

Overall Experience

Despite the issues, some customers reported positive experiences and appreciated the efforts of certain staff members, indicating a mixed overall perception of the post office.
  • CL
    Cristian Lopez
    Nov 10, 2025
    5.0
    Great location, I think its great that USPS hires the disabled (blind package delivery service). Love the mission but I would love my packages!
  • MS
    Mark Sproviero
    Aug 4, 2025
    2.0
    This location is so far from other USPS locations that it really needs a self-service kiosk.
  • AB
    Apollo Berny
    Jul 14, 2025
    5.0
    USPS has lost my stuff too many times to count but has nothing to do with this amazing team at the buda location. They go above and beyond to help out! Only usps I’d trust to drop off my packages
  • SS
    Santi Simon
    Jun 24, 2025
    1.0
    They don’t answer calls are very rude
  • RM
    Ricky Mohla
    Jun 7, 2025
    5.0
    Michonne, Robert, Darlene, and the other front desk employees are the best! I miss you all 😔

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.