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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2121 E Wm J Bryan Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Reviews
1.8
306 reviews
5 stars
43
4 stars
11
3 stars
10
2 stars
9
1 star
233
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions and lack of assistance.
Delivery Issues
A significant number of customers reported lost or misdelivered packages, with many stating that packages were marked as delivered but never received.
Long Wait Times
Customers frequently complained about long lines and slow service, often waiting over 30 minutes with insufficient staff available.
Inconsistent Operations
Several reviews mentioned issues with the accuracy of delivery times and the reliability of services, including missed appointments and unresponsive customer support.
- CWCathy WellsDec 16, 20251.0Dreaded going to mail my one Christmas package so I didn't! No more long lines, bad service and official complaints (please Mr. Postmaster General, heed us!!) for me! Opted for UPS at Texas and Dominick. Quick service, smiling folks who appreciate your business and are actually helpful. They sell stamps too. Never looking back!
- JJJDec 9, 20251.0They marked a package as delivered but I never received it. I put in a service request and they marked the request as resolved without notifying me. They just reaffirmed that it was delivered. I was home that day and would have known if my package was delivered. I've been calling for days to speak with a local person and they never answer. Update: They escalated my ticket and I got a call back the next day from a private number. I assumed it was spam. I used a call screener and after it asked the reason for the call, the lady immediately said "I'm just gonna close the case." They gave no indication they were with the local USPS office. She sent an email saying the case was closed and to contact Amazon. I called the number on the email and they did not answer. I emailed them back asking to call me and I didn't know it was them due to calling from a private number. I called back later that day and they answered. It was the person that called me that morning. She said "one moment, I'm going to use the other phone." I was on hold for 20 minutes and then I hung up. I emailed them again saying what happened and asked for a call back. That was 6 days ago.
- MMmimiDec 9, 20251.0I gave specific instructions to leave the package at the door says in app left i mailbox. Why don't some of them care about people's stuff??! How am I supposed to get my package inside a mailbox we don't use?! For all I know the mail carrier stole it. They know we don't use that box. I'll have to go through the proper channels to take care of this problem bc if someone leaves clear instructions about their package just FOLLOW IT. 12/9/25 Update: The clerk at the post office was incredibly nasty and mean towards me, so I filed a complaint right after getting off the phone with her. She had answered the phone all dry and then became argumentative. I had spoken to someone in customer service just fine and she directed me to call them. Unfortunately I can't get my package unless I pay $35 lol ridiculous. It's just gonna stay in there or the mail carrier can have it (if they haven't stolen it already?). $35 to feed "postal workers" who don't even care about their jobs and our mail/packages...nope! For all she knows I can be in town visiting. I'm not gonna go through the hassle of getting the package just chunk it as a loss.
- LCLandon CrowderDec 4, 20251.0Also they don't deliver to our mailbox anymore so now I have no access to my bank account because they won't deliver my new card
- VTVictor TrammellNov 14, 20251.0About the worst service you can expect, not surprised. There are even days during the week, when they do not deliver the mail at all.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2121 E Wm J Bryan Pkwy?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo if an appointment is scheduled.
Do I need an appointment for passport services at this Post Office?
Most locations offering passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after normal business hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for specifics.
Is there a nearby convenience store close to the United States Postal Service at 2121 E Wm J Bryan Pkwy?
Yes, 7-Eleven is nearby and can be a convenient stop for snacks or fuel before or after your visit to the Post Office.
Are there any local services near this Post Office for travel or transportation?
Yes, Black Diamond Limo offers limo and travel services nearby, which could help if you need transportation to or from the Post Office or other locations in Bryan.
Can I visit any community service or health care centers near this USPS location?
Journey of a Lifetime - JOL is a women's health clinic nearby that provides prenatal and community support services, useful if you’re in the area for health-related needs.