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Visit your local Post Office™ at 2121 E Wm J Bryan Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported lost or delayed packages, with many stating that items were marked as delivered but never received.
Customer Service
Feedback highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor communication and lack of assistance.
Long Wait Times
Many reviews mentioned excessively long wait times at the post office, often with only one or two staff members available to assist a large number of customers.
Inaccurate Information
Customers noted that the hours of operation were often inaccurate, and appointments for services like passport applications were frequently canceled without notice.
Overall Experience
The overall sentiment was overwhelmingly negative, with many customers expressing a desire to avoid this post office in favor of other delivery services.
VT
Victor Trammell
Nov 14, 2025
1.0
About the worst service you can expect not surprised
CB
Cynthia BUI-BROWN
Oct 28, 2025
1.0
Paid $15 for a package to be delivered 2 days late!! I mailed a package to my daughter in college station, TX. Was charged $15 for a 2-day delivery. Instead it got there in 4 days! It went from Plano to Dallas to North Houston to Bryan (at which point should have been delivered to the usps in College Station). Instead, the package went back to North Houston and then back to Bryan??!! It is not that complicated, people! I'm going with BROWN next time!
KF
Kaylee Fulcher
Oct 28, 2025
1.0
Soooo many missing packages that I have filed claims for and NEVER can get an answer to where it went and letters from the DMV they say I should have, NOPE. They are careless with the packages we do get. I watched the usps driver choose to through a box on the hood of my car parked on the street rather then bring to front door because it didn’t fit in mailbox.
CE
Capri Ewell
Oct 16, 2025
1.0
Terrible service from this post office I ordered my glasses and they were suppose to deliver them never got them called back to figure out where’s my package and they were very unprofessional very rude I asked to speak to supervisor and was transferred to ringing no one ever answered twice I’ve had issue with my deliveries
JM
John May
Oct 14, 2025
1.0
I only receive half of my amazon packages every time. They put what fits in the mailbox in my mailbox and the larger portion of my packages are nowhere to be found. Possibly the keys to the package box are placed in different mailboxes. Once my neighbor got one but I can't find them at all anymore. One was found on the ground near the mailbox area but now I don't get them at all
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2121 E Wm J Bryan Pkwy?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo if an appointment is scheduled.
Do I need an appointment for passport services at this Post Office?
Most locations offering passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after normal business hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for specifics.
Is there a nearby convenience store close to the United States Postal Service at 2121 E Wm J Bryan Pkwy?
Yes, 7-Eleven is nearby and can be a convenient stop for snacks or fuel before or after your visit to the Post Office.
Are there any local services near this Post Office for travel or transportation?
Yes, Black Diamond Limo offers limo and travel services nearby, which could help if you need transportation to or from the Post Office or other locations in Bryan.
Can I visit any community service or health care centers near this USPS location?
Journey of a Lifetime - JOL is a women's health clinic nearby that provides prenatal and community support services, useful if you’re in the area for health-related needs.