Business Details
2121 E Wm J Bryan Pkwy, Bryan, TX
77801, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2121 E Wm J Bryan Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
307 reviews
5 stars
43
4 stars
11
3 stars
10
2 stars
9
1 star
234
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported lost or misdelivered packages, with many stating that items were marked as delivered but never received.
Customer Service
Feedback highlighted consistently poor customer service, with staff described as rude, unhelpful, and unprofessional.
Long Wait Times
Customers frequently complained about long wait times at the post office, often with only one or two clerks available to assist a large number of patrons.
Appointment Problems
Many reviews mentioned issues with scheduled appointments, particularly for passport services, where appointments were canceled without notice.
Inconsistent Operations
Customers noted that the post office often failed to adhere to posted hours, leading to frustration and inconvenience.
- MGMaya GonzalezFeb 25, 20261.0If I could give them 0 stars, I would. They’d call me and leave a voicemail for a service request update, and as soon as I called them back, they would answer the call and end it immediately. They lost my package and stated they dropped it off a block away from me and should expect to get it the next day. I never received anything and they closed my service request without even notifying me beforehand. HORRIBLEEE USPS never had any issues except in this damn town. I won’t be surprised if they saw my review and start targeting my future packages based off my name.
- MHMcKenlee HerdFeb 23, 20261.0I dropped off a package on January 20th, and as of today, it has still not been delivered to the customer. I immediately filed a missing mail search after two weeks of no movement, but received no response from USPS. I even provided photos of the package contents, a shirt, to assist in locating it, yet there has been no progress or resolution. When I followed up a week later in person, the clerk told me that packages are not kept at that location, despite me showing evidence on my phone that the package never reached the North Houston distribution center, which is the next step in transit. She also would not go in the back and look for the package. I understand that occasional scan delays can happen, but in this case, the package should have at least been processed and scanned at another distribution center, especially since my customer lives out of state. This situation has caused significant inconvenience, and the lack of communication or accountability from USPS has been extremely frustrating. A clearer process and timely updates are urgently needed to prevent situations like this. The photo I’ve included, taken on February 22nd—over a month after the package was shipped—shows that USPS has failed to respond to the missing mail search and that the package remains stuck at this post office.
- GGGigiFeb 18, 20261.0I have never dealt with more lazy, incompetent, careless employees in my life. I order online quite frequently and at this point, USPS owes me well over $1K in lost packages. Bryan/College Station is the only area I have ever faced this issue in. Not only is the service less than poor and unprofessional, but the USPS website is just as useless; it's almost like they make it as difficult as possible for you to file a claim, search for missing mail, or talk to customer service. The reviews here show that I am not alone and that everything everyone has been stating is absolutely valid, however, USPS couldn't care any less. Something has to be done about this. USPS owes a lot of people money and it's beyond stealing at this point.
- CMColin MinterFeb 12, 20261.0don’t even bother trying to get a passport from here. have been trying for almost two months and they keep canceling my appointments. once they cancelled on me literal hours before my appointment
- KPKaitlin PickettFeb 9, 20261.0Opens at 8… tell me why there’s a line at 830 with doors locked and no lights on. Also they never have accessible packaging items in main area. Sucks for those who can’t make it during operating hours.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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