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United States Postal Service

2.0
(309 reviews)

Business Details

1535 E Los Ebanos Blvd, Brownsville, TX
78520, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1535 E Los Ebanos Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1535 E Los Ebanos Blvd, Brownsville, TX
78520, United States

Hours

Reviews

2.0
309 reviews
5 stars
65
4 stars
8
3 stars
12
2 stars
13
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive towards customers.

Delivery Issues

Many customers reported consistent problems with package deliveries, including lost packages, incorrect deliveries, and failure to deliver due to insufficient address claims.

Long Wait Times

Customers frequently mentioned long wait times both in-store and on the phone, with many unable to reach the post office by phone.

Staff Attitude

Several reviews noted that employees appeared agitated or uninterested in assisting customers, contributing to a negative experience.

Mixed Experiences

While many reviews were negative, a few customers did report positive interactions with specific staff members, indicating that experiences may vary.
  • FG
    Future Goku
    Jan 28, 2026
    1.0
    All who work here are incompetent. They are of no help. No local phone number. File complaints either thru phone or website. These idiots always messing up my deliveries especially the expensive ones. I'm so frustrated and pissed 😡
  • LC
    Letty cxcx
    Jan 21, 2026
    1.0
    They never not even once answer the phone , u can call 20 times and not one answer , there employees never answer one call , it has happened in the past too , I get reminders of my packages that’s supposed to get delivered , I was here all day and they never came , I don’t know if they just put there gonna deliver it and just never do , it’s always the same problem, even the worker said yes it says we’re gonna deliver it ,(or if u file a Redelivery ) but no we don’t do that even if it says on your email , so idk why they just don’t let u know in the email they can’t deliver instead of lying and me being here waiting for it , and the fact that they can’t answer one call from the 20 calls just to ask and confirm a question is crazy , yall need better employees to help out or more employees… this is outrageous not the first or 2 nd or 3 rd time it happens with yall
  • SS
    Shelby
    Jan 19, 2026
    1.0
    This post office is incredibly frustrating. The package drop-off is constantly jammed. I hear the staff inside the post office, clearly not doing anything about it DO YOUR JOB!!!!!!!
  • SS
    sab
    Jan 9, 2026
    1.0
    delivery failed because of insufficient address? even though i’ve ordered multiple times? yall usps workers are just lazy
  • IP
    Iliana Pena
    Jan 6, 2026
    1.0
    Really bad experience with Brenda at this location. Rude, unpolite and with zero tolerance to listen what customers have to ask or say. She was rushing me to do what she was asking or to wait for someone else to help me. I have never had a problem before, maybe she was having a bad day or something cause her face and attitude reflected a very sour soul in that office during my visit.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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