The UPS Store

4.6
248 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3820 in Boerne offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At I-10 And Highway 46 - Behind Little Caesars.

Details

  • DeliveryNot available

Location

The UPS Store
215 W Bandera Rd, Boerne, TX
78006, United States

Hours

Reviews

4.6
248 reviews
5 stars
217
4 stars
6
3 stars
5
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees like Stephen, Stuart, and Theresa for their exceptional service.

Efficiency

Customers frequently mention the quick and efficient service, noting that even during busy times, the staff manages to minimize wait times and handle tasks promptly.

Quality of Work

The quality of printing and shipping services is highly praised, with many customers expressing satisfaction with the results of their print jobs and the care taken with their packages.

Inconsistency

Some reviews indicate a decline in customer service quality, with a few customers reporting negative experiences with specific employees, suggesting a need for consistent training and accountability.

Store Environment

The recent renovations have been positively received, with customers appreciating the clean and organized layout of the store.
  • JH
    Jena Harrell
    Nov 5, 2025
    5.0
    Friendly, helpful service
  • SM
    Sean McMurtrey
    Aug 27, 2025
    5.0
    Zander was and is absolutely amazing in his skilled attention to detail and professionalism, I’ll never ship from anywhere else and I highly, highly recomend them!!
  • HC
    Heather Carleston
    Aug 26, 2025
    5.0
    This team is SO great to work with! Whether it's a big or small print job, they are always incredibly responsive, and the work is top-notch! Love our local UPS Store team! Thank you!
  • LL
    Logan Logandro
    Aug 14, 2025
    1.0
    Called and kept getting another country answering the call. They barely spoke English and kept me on hold over 20 minutes, then transferred me 2 times only to put me on hold again. Told it would be another 17 minutes. Life's too short, so I hung up. All I wanted was an estimate cost to ship something. Smh
  • LL
    limejuicing
    Aug 10, 2025
    5.0
    Great place for a PMB, cheaper and better than the other UPS store around Leon Springs. The staff are always helpful and deal with everything quickly

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Boerne offer?

The UPS Store in Boerne offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.