Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3820 in Boerne offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At I-10 And Highway 46 - Behind Little Caesars.
Details
- DeliveryNot available
Location
Hours
Reviews
4.6
250 reviews
5 stars
218
4 stars
6
3 stars
5
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Stephen, Stuart, and Claudia for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, noting minimal wait times even during busy periods.
Mixed Experiences
While most feedback was positive, there were some reports of rude behavior from certain employees, indicating inconsistency in customer service.
Store Environment
Customers appreciated the recent renovations and cleanliness of the store, contributing to a pleasant shopping experience.
Problem Resolution
Some reviews mentioned issues with lost packages and customer service follow-up, suggesting a need for improvement in handling complaints.
- RKRita KelloggDec 29, 20252.0Walked in to do 2 separate returns to the same company using the barcodes provided by the company. It was 2 separate purchases so 2 separate returns but to the same business. Anthony came out to assist the workers since the line was getting long. I presented my 2 separate bar code papers and told him I needed to return these and he immediately snapped at me saying “This the USPS. I don’t package and handle stuff”. I looked at him baffled, saying nothing, with absolute confusion as the type of return I selected told me to just bring the barcode and the items in a bag for the return, which is exactly what I did. Anthony further snapped at me saying “yeah I can give you attitude right back.” I was utterly shocked at his unprofessional behavior. I literally took my bag and papers and stepped to the side and told him I wasn’t giving any attitude and was just trying to return these items and that I hope he has a better day. Edgar was able to help me out without being rude. He was very friendly and helpful. He explained that I needed 2 separate bags as well and worked with me to package them separately even though the return was going to the same one company. USPS Management at Boerne needs to address Anthony’s attitude and professionalism. I’m born and raised in Boerne and have never encountered that kind of behavior from a business let alone a government entity. Such a shocking and terrible experience at the postal office. That guy is unhinged.
- SLSherri Jones (Garbish 365, LLC)Nov 25, 20255.0Stephen is an incredible asset to UPS & their clients. Stephen went above and beyond to assist me with an important client file. Stephen went above and beyond to ensure I had everything needed to be successful in my efforts. As a small local business, it meant the world to me and our business. thank you Stephen.
- JHJena HarrellNov 5, 20255.0Friendly, helpful service
- SMSean McMurtreyAug 27, 20255.0Zander was and is absolutely amazing in his skilled attention to detail and professionalism, I’ll never ship from anywhere else and I highly, highly recomend them!!
- HCHeather CarlestonAug 26, 20255.0This team is SO great to work with! Whether it's a big or small print job, they are always incredibly responsive, and the work is top-notch! Love our local UPS Store team! Thank you!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Boerne offer?
The UPS Store in Boerne offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the regular business hours for The UPS Store located at 215 W Bandera Rd?
The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store in Boerne open on Sundays?
Yes, The UPS Store is open on Sundays from 12:00 PM to 5:00 PM, though hours may vary on holidays.
Does The UPS Store in Boerne have any holiday closures?
Yes, The UPS Store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19).
What payment options are accepted at The UPS Store #3820?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store in Boerne located?
The UPS Store is located at 215 W Bandera Rd, Boerne, TX 78006, behind Little Caesars, near the intersection of I-10 and Highway 46.
Can I use The UPS Store's fax and notary services?
Yes, The UPS Store offers faxing and notary services for customers.
What nearby places can I visit before or after visiting The UPS Store in Boerne?
Nearby places include Shred Nations for additional shredding services, South Texas Blood and Tissue Boerne Donor Center for community health services, and RadioShack for electronics needs.
How can nearby businesses like EP Commercial Real Estate or SB Construction Group complement a visit to The UPS Store?
Clients visiting The UPS Store for business services can also connect with nearby commercial real estate services like EP Commercial Real Estate or construction services from SB Construction Group for business expansion or renovations.
Are there any health or personal care businesses near The UPS Store in Boerne?
Yes, Sugar Sugar Boerne, a day spa offering hair removal services, and Boerne Orthodontics & Pediatric Dentistry are nearby and may be convenient for customers to visit.