United States Postal Service

3.1
129 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 111 N Wall St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 N Wall St, Belton, TX
76513, United States

Hours

Reviews

3.1
129 reviews
5 stars
61
4 stars
5
3 stars
2
2 stars
8
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.

Delivery Issues

Numerous complaints were made regarding undelivered mail and packages, with reports of poor delivery practices and lost items.

Efficiency

While some customers experienced quick service, others reported long waits and inefficiencies, particularly during busy times.

Mixed Experiences

Feedback varied widely, with some customers expressing satisfaction while others highlighted significant frustrations with service quality.
  • AD
    Amy Dawson
    Dec 23, 2025
    1.0
    If I could give this post office zero I would. They are careless and deeply unhelpful. They are supposed to be public servants and they fail their community consistently. Jessi is especially lazy. Go to the post office in Temple.
  • SG
    Sean G
    Dec 20, 2025
    1.0
    Typical post office - could be great but never will be. Has a self service kiosk which would be nice after hours, but the drop box is locked shut so you can’t actually deposit your package once you purchase postage stamps on the kiosk. Keep your expectations low and you won’t be so disappointed. It’s a wonder they manage to breathe let alone deliver mail correctly (sometimes).
  • BB
    Benny Benny
    Oct 17, 2025
    5.0
    Friendly staff
  • DR
    Dwayne Robinson
    Sep 25, 2025
    1.0
    This is the second time in 2 weeks that my mail was undelivered and they cannot answer why. What is the purpose of mailing stamps if the mail never arrived to its destination… I’ve lost more money dealing with the post office than taking it myself!!!
  • MW
    Marjorie Wright
    Aug 16, 2025
    5.0
    I had a very small package to send. The UPS store wanted 30$ to mail it. The post office charged 7.50 an there was no waiting.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.