United States Postal Service

2.9
181 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5350 Bellaire Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5350 Bellaire Blvd, Bellaire, TX
77401, United States

Hours

Reviews

2.9
181 reviews
5 stars
75
4 stars
11
3 stars
3
2 stars
8
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some praising helpful staff while others report rudeness and unprofessional behavior.

Efficiency

Many customers noted long wait times and inefficiencies, particularly regarding passport services and package handling.

Staff Attitude

Reviews highlight a mix of friendly and rude interactions, with some employees being described as helpful and others as dismissive or unkind.

Lost Packages

Several customers reported issues with lost or mishandled packages, leading to frustration and dissatisfaction.

Cleanliness and Environment

The location is generally described as clean and spacious, contributing positively to the customer experience.
  • SS
    Shaquesha Smith
    3 days ago
    5.0
    Shannod
  • TK
    The Kid
    Nov 11, 2025
    1.0
    Light skin bald guy way too up tight rude and a try hard. Probably won’t go back because you never know who he might tick off might wanna choose a career if you hate your job. His partner cool though
  • AA
    Andy
    Oct 27, 2025
    1.0
    I absolutely hate you people and avoid ordering from any merchant that uses y’all to ship products.
  • MN
    Michael Nguyen
    Aug 6, 2025
    5.0
    The employee Huu, Jackson, and Laura have all been extremely helpful, informative, and patience with in the process of mailing all my wedding invitations. I first interacted with Jackson the other day where he help me find the best options to mail out multiple invitations at an extremely affordable rate and explaining to me the pay breakdown of the mailing system for the options I have considered. Huu helped me confirmed I was doing everything right in terms of packaging and affixing the appropriate amount of Forever Stamp. And Laura was extremely kind in taking all my finally sealed and appropriately stamped mail for send off. Overall, the team has been great. Just has they have been patience with me, I hope everyone else can be patience with them. We are just all doing our best of help each other. Thank you all!!!
  • LS
    Laraib Safeer
    Aug 1, 2025
    1.0
    The hours posted online for passport walk-ins are not accurate. Apparently even within that time range they will only take the first 5 people. Trying to get a passport for my baby, and it’s hard enough to go out with an infant without people having ridiculous rules.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.