United States Postal Service

2.9
184 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5350 Bellaire Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5350 Bellaire Blvd, Bellaire, TX
77401, United States

Hours

Reviews

2.9
184 reviews
5 stars
77
4 stars
11
3 stars
3
2 stars
8
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly polarized, with many praising helpful staff like Laura and Jackson, while others report rudeness and unprofessional behavior from certain employees.

Efficiency

Some customers noted quick service and efficient processes, while others experienced long wait times and poor handling of appointments.

Cleanliness and Environment

The location is generally described as clean and spacious, contributing positively to the customer experience.

Postal Services

There are complaints regarding lost packages and issues with mail handling, indicating a need for improvement in postal operations.
  • ES
    Eliran Ben shabat
    Dec 29, 2025
    5.0
    Thank you a lot for Jackson amazing service . Great location.
  • SS
    Shaquesha Smith
    Nov 22, 2025
    5.0
    Shannod
  • TK
    The Kid
    Nov 11, 2025
    1.0
    Light skin bald guy way too up tight rude and a try hard. Probably won’t go back because you never know who he might tick off might wanna choose a career if you hate your job. His partner cool though
  • AA
    Andy
    Oct 27, 2025
    1.0
    I absolutely hate you people and avoid ordering from any merchant that uses y’all to ship products.
  • MN
    Michael Nguyen
    Aug 6, 2025
    5.0
    The employee Huu, Jackson, and Laura have all been extremely helpful, informative, and patience with in the process of mailing all my wedding invitations. I first interacted with Jackson the other day where he help me find the best options to mail out multiple invitations at an extremely affordable rate and explaining to me the pay breakdown of the mailing system for the options I have considered. Huu helped me confirmed I was doing everything right in terms of packaging and affixing the appropriate amount of Forever Stamp. And Laura was extremely kind in taking all my finally sealed and appropriately stamped mail for send off. Overall, the team has been great. Just has they have been patience with me, I hope everyone else can be patience with them. We are just all doing our best of help each other. Thank you all!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.