The UPS Store

3.6
247 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2567 in Bellaire offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Sherwin Williams.

Details

  • DeliveryNot available

Location

The UPS Store
5233 Bellaire Blvd, Bellaire, TX
77401, United States

Hours

Reviews

3.6
247 reviews
5 stars
145
4 stars
17
3 stars
7
2 stars
8
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised the friendly and helpful service, others reported rude and unprofessional behavior from certain employees.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers appreciating the fast processing of their packages.

Communication Issues

There were multiple complaints about poor communication and miscommunication regarding services and pricing, leading to customer frustration.

Store Management

Concerns were raised about management and staff training, with some customers noting a decline in service quality compared to previous experiences.

Cleanliness and Organization

The store was generally described as clean and well-maintained, contributing positively to the customer experience.
  • JA
    Jonah Adler
    2 days ago
    1.0
    Shipped my stuff from here and they said they’d retape and label things as fragile. They didn’t and several things broke that were wrapped w paper and bubble wrap.
  • SS
    STAR
    Jan 2, 2026
    1.0
    I walked in earlier with a few questions and the short lady with long black straight hair didn’t even greet me instead ignored me and proceeded to look down at her phone. Very rude . I just left . Will not be returning
  • LO
    Lizzie Oretsky
    Jan 2, 2026
    5.0
    The Bellaire UPS is my go to store. They have helped me so much over the years. Whether it was trying to get packages to my kids through multiple moves. Trying to send crazy what i thought was unpackable artwork, 2000 miles across the country and this very last time, they were so helpful with me when I lost a parent being super kind and Helpful Packing and sending So much crazy stuff to so many relatives all around the country. Desiree, and all the Associates at the store are always so respectful and kind. I highly recommend.
  • YZ
    Youtong Zheng
    Dec 23, 2025
    2.0
    I visited this UPS Store on Saturday to ship a package. When the package did not arrive as expected, I called the store to double-check the tracking information. During my first call, I was given a tracking number, but it later turned out to be invalid. That part was handled reasonably. However, when I called again to follow up, a different male staff member answered and was very impatient and dismissive. He repeatedly implied that the issue was my fault for having the wrong tracking number, despite the fact that I had carefully repeated the number during the previous call and received confirmation at that time. I understand mistakes can happen, but the lack of professionalism and unwillingness to take responsibility or communicate respectfully was disappointing. Better customer service and clearer communication would make a big difference.
  • SM
    Steve McIlhenny
    Dec 18, 2025
    1.0
    Stay Away from these guys/ WOW what a mess. I was waited on by a lady who was just not having a good day. She quoted me $128 to ship a box to san antonio. I said wow I need a cheaper service. She stated we always start with the cheapest service. I said this very same box was shipped to me for $38. I asked to see the rates on the screen and she said no. Red flag right there. So I left and got a ups quote online for $54. I called her back and told her what I found and she continued the lie and said online prices were cheaper. So I set up an account and got a 30% discount and dropped it off at another UPS store. Stay away from these guys.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2567 in Bellaire offer?

The UPS Store #2567 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.