The UPS Store

3.6
233 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2567 in Bellaire offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Sherwin Williams.

Details

  • DeliveryNot available

Location

The UPS Store
5233 Bellaire Blvd, Bellaire, TX
77401, United States

Hours

Reviews

3.6
233 reviews
5 stars
137
4 stars
16
3 stars
7
2 stars
7
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.

Staff Training

Several reviews indicate issues with staff training and knowledge, leading to miscommunication and poor service experiences.

Efficiency

Customers appreciate the quick service during busy times, but there are complaints about slow service and long wait times.

Management Issues

There are concerns about management and staff turnover affecting service quality, with some customers noting a decline in overall experience.

Store Operations

Customers frequently mention problems with store hours and punctuality, with reports of the store not opening on time.
  • CG
    Claudia Gonzáles
    1 day ago
    1.0
    El 8 de noviembre fui a UPS bellaire a enviar un celular nuevo con un cargador nuevo a California y se extravió la caja , nunca llegó al domicilio de envío y aún no han respondido por esa caja. , que debo hacer poner la denuncia ??
  • CE
    Cinema Semere entertainment
    3 days ago
    5.0
    Super fast nice convenient area great customer service service was amazing wouldn’t go anywhere else
  • GQ
    genesis quezada
    Oct 30, 2025
    5.0
    I have so many packages delivered here and I’ve never had a single issue! Makaelah, Jesus, Desiree, and Joanna are always so nice and helpful every single time. They’re seriously the sweetest, super friendly, patient, and always go above and beyond. It’s rare to find a place where everyone’s this kind, but they make every visit easy and actually enjoyable. Great UPS Store!
  • NA
    Nae A
    Oct 25, 2025
    1.0
    Been doin business with this place over 6 years renting boxes and after a past due amount i communicated effectively with staff because ive literally been here for a while and it’s more than right. Came in person and spoke to staff about resolution for payment prior to talking to the manager and manager still decided to cancel my business here due to miscommunication of her staff even after I went talk to them in person smh. This is not my first issue at this place about miscommunication with staff and I still had the courtesy to do business here after they allowed people to retrieve mail from box with no identification multiple times. I even came here myself and asked for the mail for my box with no identification to test it out & weekend staff that have no idea who I am didn’t identify me and was still given the mail. Beware of this place after being a long time customer here it’s no way this couldn’t be resolved better I never had this issue with prior management I doubt I will continue business here nor ever recommend again. If you need a business and personal solution this ain’t it.. no matter how long you stay
  • JR
    Jace Rowan
    Oct 24, 2025
    1.0
    The guy behind the desk was rude and actively unhelpful, bordering on hostile. I needed a particular box to match a label I purchased in advance and he acted like I was an idiot for not knowing they are franchise stores and don’t carry the ups flat rate boxes. Didn’t offer to help me find a similar size box even though they supposedly offer packing services which I would have been happy to pay for.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2567 in Bellaire offer?

The UPS Store #2567 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.