The UPS Store

4.5
170 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6861 in Bee Cave offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On The Sw Corner Of Hwy 71 And Palermo Road, 1.3 Miles West Of Hamilton Pool Road On Hwy 71.

Details

  • DeliveryNot available

Location

The UPS Store
15511 Hwy 71 West, Bee Cave, TX
78738, United States

Hours

Reviews

4.5
170 reviews
5 stars
143
4 stars
2
3 stars
5
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and attentive, with many customers praising individual employees for going above and beyond.

Efficiency

Customers frequently mention quick service and efficient handling of tasks, even during busy times.

Mixed Experiences

While many reviews are positive, there are notable complaints about specific staff interactions and issues with service quality, indicating inconsistency.

Product Availability

Some customers expressed frustration over the lack of certain shipping supplies and services, suggesting a need for better inventory management.
  • AT
    Alexandra Tinsman
    1 day ago
    5.0
    Staff is consistently professional and communicative.
  • RR
    Renaldo Rich
    3 days ago
    5.0
    Great service, good people there. I am a regular
  • NB
    neera bhatnagar
    Oct 4, 2025
    5.0
    Very pleasant staff😊awesome service
  • JW
    Jenny Wetter
    Sep 26, 2025
    5.0
    I use this particular UPS store on a regular basis. I’ve always thought the employees there were super helpful and nice. But my experience with Will monday is something I have to post about. I mailed my son’s passport to him monday and it was supposed to arrive to him Tuesday. He needed it to go on his honeymoon friday. I checked the next day and there had been no movement on the package. I called the UPS store and Will said “that’s not a good sign let’s do a claim on it so they can hopefully locate it asap”. Instead of him sending me on my way to fill it out Will filled it out for me and put in the notes please find asap as it’s needed friday for a honeymoon trip. He then followed up on the package on his end and called me to follow up as well. The package was found and got to my son Thursday evening. Just in time. I think Will went above and beyond and I also think if he hadn’t done what he did the package if found would not have been there by Thursday. So nice to have such a great UPS location so close and with such conscientious employees. Thanks Will! I can’t tell you how much I appreciate what you did!
  • BB
    Baileigh Beasley
    Sep 22, 2025
    5.0
    Great staff! Always friendly and helpful. Ash has helped me multiple times and I appreciate the customer service.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Bee Cave offer?

The UPS Store #6861 in Bee Cave offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

What are the operating hours for The UPS Store in Bee Cave?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.