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The UPS Store

4.4
(183 reviews)

Business Details

15511 Hwy 71 West, Bee Cave, TX
78738, United States
(512) 494-5153
https://locations.theupsstore.com/tx/bee-cave/15511-hwy-71-west

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6861 in Bee Cave offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On The Sw Corner Of Hwy 71 And Palermo Road, 1.3 Miles West Of Hamilton Pool Road On Hwy 71.

Details

  • DeliveryNot available

Location

The UPS Store
15511 Hwy 71 West, Bee Cave, TX
78738, United States

Hours

Reviews

4.4
183 reviews
5 stars
152
4 stars
2
3 stars
6
2 stars
1
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees going above and beyond.

Service Efficiency

Many reviews highlighted the quick and efficient service, with customers appreciating the fast processing of their shipping and return needs.

Customer Experience

Overall, customers reported positive experiences, often noting the pleasant atmosphere and the staff's willingness to assist with various tasks.

Service Limitations

Some customers expressed dissatisfaction with the lack of certain services, such as printing options and the high costs associated with shipping.
  • BK
    barbara Karez
    Feb 20, 2026
    1.0
    Some employees are clueless and rude!! The manager, Will, has an "I COULD CARE LESS about good customer service and communication attitude!!" .....never going to this UPS location again!! PATHETIC!!
  • MS
    Mark Sprott
    Feb 19, 2026
    1.0
    Went to have legal documents notarized. Daryl told me the documents from the lawyer were wrong, I disagreed with him, then it was a stare-off and said he wouldn't notarize. A lawyer with 30+ years experience prepared the paperwork. I asked him to get someone else, another guy came out and said "No problem, YES we can notarize". Daryl then copped an attitude, I had my ID on the counter and he acted like I needed to hand it to him, it was literally RIGHT IN FRONT OF HIM. I had 2 sets of documents on the counter (both needed notary), he then ignored my other document, RIGHT IN FRONT OF HIM, and put his stamp away. Then acted annoyed he had to get his stamp again. Daryl needs to be better with customers, UNREAL.
  • TR
    Taber Roach
    Feb 6, 2026
    5.0
    Very nice and helpful staff. :) appreciate them so much!
  • CH
    Caryn Haley
    Jan 21, 2026
    5.0
    Daryl is always so helpful snd does it with a smile!! UPS 71 is my store!! Thank you!
  • LM
    Lynette Marion, MEd
    Jan 21, 2026
    5.0
    Shelby, Darryl, and Jose are the friendliest and so professional! I know their jobs are stressful with all the Amazon returns but you wouod never know it.

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