Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6861 in Bee Cave offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On The Sw Corner Of Hwy 71 And Palermo Road, 1.3 Miles West Of Hamilton Pool Road On Hwy 71.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
168 reviews
5 stars
141
4 stars2
3 stars
5
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and going above and beyond to assist customers.
Efficiency
Many reviews highlight the quick service and efficient handling of tasks, even during busy times.
Mixed Experiences
While most feedback is positive, there are some reports of poor service and unhelpful staff, indicating inconsistency in customer experiences.
Product Availability
Some customers expressed frustration over the lack of shipping supplies and services, suggesting a need for better inventory management.
Location Convenience
The store's convenient location and accessibility are frequently mentioned as a positive aspect by customers.
- NBneera bhatnagarOct 4, 20255.0Very pleasant staff😊awesome service
- JWJenny WetterSep 26, 20255.0I use this particular UPS store on a regular basis. I’ve always thought the employees there were super helpful and nice. But my experience with Will monday is something I have to post about. I mailed my son’s passport to him monday and it was supposed to arrive to him Tuesday. He needed it to go on his honeymoon friday. I checked the next day and there had been no movement on the package. I called the UPS store and Will said “that’s not a good sign let’s do a claim on it so they can hopefully locate it asap”. Instead of him sending me on my way to fill it out Will filled it out for me and put in the notes please find asap as it’s needed friday for a honeymoon trip. He then followed up on the package on his end and called me to follow up as well. The package was found and got to my son Thursday evening. Just in time. I think Will went above and beyond and I also think if he hadn’t done what he did the package if found would not have been there by Thursday. So nice to have such a great UPS location so close and with such conscientious employees. Thanks Will! I can’t tell you how much I appreciate what you did!
- BBBaileigh BeasleySep 22, 20255.0Great staff! Always friendly and helpful. Ash has helped me multiple times and I appreciate the customer service.
- FSFawn StankoSep 17, 20255.0Jose and Deb are always so nice. They smile and help me with all of my shipping needs. Always happy to see them when I stop in.
- MBMorganleigh BattleSep 16, 20251.0First time ever walking in to this location, all three associates snared at me no one greeted and then proceeded to act as if it was an inconvenience to help me. To add to this Brandon behind the register who was less than helpful incorrectly measured my bags that had the same items with the items dimensions and proceeded to tell me they were different. I don’t recommend this location and I think these associates need to go through training on treating everyone equal and not just certain customers. This location is a disgrace to UPS. I will happily drive farther to FedEx where they treat you fairly and equally as a woman and as a human.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Bee Cave offer?
The UPS Store #6861 in Bee Cave offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours for The UPS Store in Bee Cave?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store Bee Cave open on public holidays?
The store is closed on some holidays like November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It is open on other holidays like November 11, 2025, November 28, 2025, and December 26, 2025.
What payment methods are accepted at The UPS Store Bee Cave?
The UPS Store accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Where is The UPS Store located in Bee Cave?
It is located at 15511 Hwy 71 West, Suite 110, Bee Cave, TX 78738, on the southwest corner of Hwy 71 and Palermo Road, 1.3 miles west of Hamilton Pool Road.
Are there any nearby dining options for customers visiting The UPS Store Bee Cave?
Yes, nearby dining options include Chicknic, China Steakhouse, ZZA Pizza + Salad, and Domino's Pizza, which customers can visit before or after their trip to The UPS Store.
What nearby health and wellness facilities are close to The UPS Store Bee Cave?
Nearby health and wellness facilities include CryoFit Bee Cave, Comfydent Smiles (dentist), Luxe Vision Care + Optical, Austin Skin (dermatologist and spa), Paragon Bee Cave Infusion Center, Luv Braces and Kids Dentistry, JV Healthy Nails Spa, Deep Roots ATX Salon, and Serasana (massage and acupuncture).
Are there any nearby business services near The UPS Store Bee Cave?
Yes, nearby business-related services include townes (real estate), OnTime Background Checks (private investigation and professional services), Instapay Services, LLC (financial services), AFP Horizon (insurance), Derrick Johnson's Defend the Dream Foundation (community services and printing), Hill Country Dental Assistant School (education), Texas Society of Pathologists (community services), and Shred Nations (shredding services).
Does The UPS Store Bee Cave offer mailbox rental services?
Yes, The UPS Store offers mailbox rental services for all your mail and package needs.
How can I contact The UPS Store Bee Cave for inquiries or services?
You can contact The UPS Store by phone at +1 512-494-5153 or email at store6861@theupsstore.com.