Brand Certified
United States Postal Service
1.9(218 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3910 N Dowlen Rd, Beaumont, TX
77706, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3910 N Dowlen Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
218 reviews
5 stars
38
4 stars
6
3 stars
11
2 stars
14
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported consistent problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and long delays.
Long Wait Times
Customers frequently mentioned long lines and inadequate staffing, leading to extended wait times for service.
Incompetence
Several reviews described the staff as incompetent, with issues such as lost mail, incorrect deliveries, and failure to answer phone calls.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with helpful staff and efficient service.
- SSSilverFeb 20, 20261.0My carrier will not deliver a package on the weekend. Given poor excuse of the driveway was blocked- not true when I live in an OPEN complex. I've complained multiple times when important packages are not delivered and this weak lie is used. I wish there was a way we could all notify the USPS about this location and their couriers.
- SNSamie NicoleJan 23, 20261.0Long lines, never have anything in stock, OH and the supervisor REJECTS to talk to customers when asked to speak to a higher up. Also the supervisor isn't helpful during long lines. Just allows one employee to do all the front work.
- EZEugenia ZaborowskiJan 17, 20261.0post office tried to call and make nice today, not having any of it!!! They sent my packages back & I had to reorder. the mail carriers are too Dam lazy to do their jobs & bring packages to your door. Also when you call them they don't answer the phone, they pick up & hang up right away!! WOW!!! Too busy sitting in their truck!! And they deliver packages to the wrong apt. number when they are trying to stuff big packages in the mailbox at apartment complexes😡😡😡😡😡
- EZEugenia ZaborowskiJan 14, 20261.0Was supposed 2 get 2 big boxes of TP on Monday Jan.12th 2026, the postman wrote front door & driveway inaccessible!! LIAR!! Tues. Jan.13th 2026 they tried to deliver again, this time they wrote mailbox is full!! LIAR!! The boxes were too big for the mailbox!!! I live in an apartment complex!!! They take other peoples packages to their door! Been in touch with the post office, not on Dowlen Rd. They said the local post office would be in touch! What a laugh!!! This...is TOTALLY UNACCEPTABLE!!!!! They don't even have time to make sure they are delivering to the right apt number!!!!! Should have put 0000000000 + STARS!!!!!
- SWSusann WalkerJan 4, 20261.0Very poor service from carrier to supervisor, can't get any packages mailed to me have had to go and pick up at post office when they can just put it in the mailbox.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3910 N Dowlen Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. Department of State passport applications and can often take passport photos as well. You should complete and print your application form before your visit.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the USPS online scheduler. Some locations offer limited walk-in hours for passport services.
What are the operating hours of the United States Postal Service on N Dowlen Rd?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office by providing two valid forms of ID and completing the application. Visit the USPS website to start the process online.
Is there 24/7 access to the PO Boxes here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours can vary by location. It’s best to check with this Post Office for exact lobby access times.
Are there other Post Office locations near this United States Postal Service?
Yes, nearby Post Offices include Tobe Hahn Post Office and another United States Postal Service location nearby, providing alternative options for postal services.
What nearby places could I visit for shopping or dining after visiting the Post Office?
You might visit HBF Unlimited Hair for shopping women's clothing, Party City for party supplies, or enjoy a meal at nearby restaurants like Krystal, Novrozsky's burger restaurant, or Chipotle Mexican Grill.
Are there any nearby services that could complement my visit to the Post Office?
Yes, nearby services include Capital One Bank and MCT Credit Union for banking, Dynamic Mobile Notary for notary services, and Massage Envy for wellness and relaxation after your errands.
How can nearby transportation or landmarks help me find the United States Postal Service location?
The Post Office at 3910 N Dowlen Rd is close to well-known businesses such as Algorythm Tree marketing agency and local landmarks. Visiting these nearby points of interest can help you orient yourself and find the postal location more easily.
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