Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3910 N Dowlen Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
212 reviews
5 stars
38
4 stars
6
3 stars
11
2 stars
14
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported consistent problems with package deliveries, including packages marked as delivered but not received, and mail being delivered to the wrong addresses.
Long Wait Times
Customers frequently mentioned long lines and inadequate staffing, leading to extended wait times for service.
Incompetence
Several reviews described the staff as incompetent, with claims of lost mail, incorrect tracking, and failure to follow through on service requests.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with certain staff members and satisfactory service.
- TFT FOct 24, 20251.0Every time I order a package from Amazon using prime, they go through USPS. I receive a notification in the morning saying my package is out for delivery around 8 AM. The entire day goes by with no package. Next thing I receive a text saying attempted delivery when no one has even came to my home. This only happens on fridays by the way. If a package should be delivered by Friday it never shows up. Saturday you get an attempted delivery message, Sunday it doesn’t come at all and on Monday here it is. Overly annoyed with the lack of communication and support from office. I can barely get an answer when I call I always have to come up there when I have other things to do. Sick of this post office, no type of help when it comes to them handling my business.
- JTJess ThomaOct 13, 20251.0The collection times for when the postal office workers will collect any mail or packages at 4 PM not 430. I just arrived here today and multiple people thought it closed at 4:30 because that’s what the website says so be aware.
- TDTiffany DavisSep 10, 20251.0Constantly having issues getting packages. One day they said said they couldn't get to my door. I live in an apartment and nothing was in the way. Now it says I changed the address! Wrong again!!! I hate this post office. So incompetent!!
- MTMattie TackettSep 9, 20251.0terrible customer service. The employees are always rude and were no help with locating my package that they lost and incorrectly marked as delivered. They alleged that the tracking label was wrong, but I have a copy of it with the correct address and the photo they provided is for a completely different package than delivered. Don't bother trying to get ahold of them on the phone either because they either won't answer or will straight up hang up on you
- BMBryson MolinaAug 13, 20252.0Fix your self Kiosk, I’ve been here 2 weeks in a row and every time I am here the kiosk drop off spot never works or is stuck.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3910 N Dowlen Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. Department of State passport applications and can often take passport photos as well. You should complete and print your application form before your visit.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the USPS online scheduler. Some locations offer limited walk-in hours for passport services.
What are the operating hours of the United States Postal Service on N Dowlen Rd?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office by providing two valid forms of ID and completing the application. Visit the USPS website to start the process online.
Is there 24/7 access to the PO Boxes here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours can vary by location. It’s best to check with this Post Office for exact lobby access times.
Are there other Post Office locations near this United States Postal Service?
Yes, nearby Post Offices include Tobe Hahn Post Office and another United States Postal Service location nearby, providing alternative options for postal services.
What nearby places could I visit for shopping or dining after visiting the Post Office?
You might visit HBF Unlimited Hair for shopping women's clothing, Party City for party supplies, or enjoy a meal at nearby restaurants like Krystal, Novrozsky's burger restaurant, or Chipotle Mexican Grill.
Are there any nearby services that could complement my visit to the Post Office?
Yes, nearby services include Capital One Bank and MCT Credit Union for banking, Dynamic Mobile Notary for notary services, and Massage Envy for wellness and relaxation after your errands.
How can nearby transportation or landmarks help me find the United States Postal Service location?
The Post Office at 3910 N Dowlen Rd is close to well-known businesses such as Algorythm Tree marketing agency and local landmarks. Visiting these nearby points of interest can help you orient yourself and find the postal location more easily.