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Visit your local Post Office™ at 3501 Avenue A to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported consistent problems with mail and package deliveries, including items marked as delivered but not received, packages delivered to the wrong address, and lack of delivery attempts.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unresponsive to complaints.
Accountability
Customers expressed frustration over a lack of accountability for delivery errors, with no clear resolution or follow-up from the postal service.
Operational Efficiency
Reviews indicated significant delays and inefficiencies in service, including long wait times at the post office and inadequate staffing.
Mail Theft and Tampering
Several customers reported issues with mail being stolen or tampered with, raising concerns about the security of their deliveries.
C5
Cage 56
Nov 16, 2025
1.0
Says packages are in mailbox,from two different vendors. Not there, one is my wife's medication that we have to have mailed. Lie lie lie
DM
David Matthewssr
Nov 14, 2025
1.0
Poor poor service they slow need people who have some crackle, and pop.
KG
Katrina Guillory
Nov 13, 2025
1.0
The women are lazy as hell!!! They deliberately put the mail in the wrong mailbox or wrap the mail with a rubber band around it with your mail and the neighbors and sit it on the edge of the porch. Reporting to the Post Master. I have camera's so I will be sending that as evidence as well!
RB
Rhonda Braxton
Oct 6, 2025
1.0
Our mail is constantly ending up delivered in the wrong mail box.
ST
Shawn Thompson
Oct 4, 2025
1.0
If I could give 0 stars and write this review I would. I’ve lived in orange all my life and have never not received my packages at my place of employment. Been here in Beaumont 1 month and can’t get mail on time or any packages at all. And to say that the post office is 2 blocks from the address the people or very rude and need be be addressed immediately. Very sad
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 3501 Avenue A?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment using the online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 3501 Avenue A?
The Post Office is open Monday through Friday from 9:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at USPS's website, then complete your setup in person at the Post Office with valid ID.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; it's recommended to check with this local Post Office for exact hours.
What nearby places can I visit before or after my visit to this Post Office?
Visitors can check out Stuart Stadium for entertainment, City Gear for retail shopping, or Chaison Park for outdoor recreation nearby.
Are there other postal services close to the United States Postal Service at 3501 Avenue A?
Yes, Post Office South End nearby offers additional postal and freight services, which might be convenient if you're looking for cargo options.
Where can I find shopping options near this Post Office?
Nearby shopping centers include Stadium Shopping Center and retailers like Family Dollar, Citi Trends, and Dollar Tree for a variety of goods.
How can nearby conveniences enhance my visit to the Post Office?
You can combine your visit with stops at nearby convenience stores like M & M Express or Fuzzy's for snacks or gas, making your trip efficient.