United States Postal Service

1.4
129 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3501 Avenue A to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3501 Avenue A, Beaumont, TX
77705, United States

Hours

Reviews

1.4
129 reviews
5 stars
9
4 stars
4
3 stars
1
2 stars
6
1 star
109

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with mail and package deliveries, including items marked as delivered but not received, packages delivered to the wrong addresses, and lack of attempts to deliver larger items.

Customer Service

Many reviews highlighted poor customer service, including rude staff, unresponsive phone lines, and lack of accountability for delivery errors.

Cleanliness and Organization

Some customers noted that the post office was not well-maintained, with complaints about cleanliness and organization, particularly regarding the handling of packages.

Staff Performance

Reviews indicated a general dissatisfaction with staff performance, describing them as lazy or unmotivated, leading to a decline in service quality.
  • KS
    Karen Sterling
    Dec 26, 2025
    5.0
    Our post office is clean and bright. I want to work there but it's hard to get the location of one's choice, so I guess I'll just be content with being a customer. 😊
  • C5
    Cage 56
    Nov 16, 2025
    1.0
    Says packages are in mailbox,from two different vendors. Not there, one is my wife's medication that we have to have mailed. Lie lie lie
  • DM
    David Matthewssr
    Nov 14, 2025
    1.0
    Poor poor service they slow need people who have some crackle, and pop.
  • KG
    Katrina Guillory
    Nov 13, 2025
    1.0
    The women are lazy as hell!!! They deliberately put the mail in the wrong mailbox or wrap the mail with a rubber band around it with your mail and the neighbors and sit it on the edge of the porch. Reporting to the Post Master. I have camera's so I will be sending that as evidence as well!
  • ST
    Shawn Thompson
    Oct 4, 2025
    1.0
    If I could give 0 stars and write this review I would. I’ve lived in orange all my life and have never not received my packages at my place of employment. Been here in Beaumont 1 month and can’t get mail on time or any packages at all. And to say that the post office is 2 blocks from the address the people or very rude and need be be addressed immediately. Very sad

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.