Business Details
About
Telephone Answering Service
Thompson - Doctors Answering Service, Inc. was founded in 1988. The Company's line of business includes providing various business services.
Location
Thompson-Doctors Answering Service
2650 Calder Avenue, Beaumont, TX
77702, United States
Hours
Reviews
2.6
10 reviews
5 stars
4
4 stars0
3 stars0
2 stars0
1 star
6
- NTNichole TorresSep 3, 20251.0Thompson answering services is used for my child's doctor's office. When calling about an urgent concern with my son I spoke to a woman who's tone of voice was so aggressive and she interrupted me, and raised her voice. I hung up in tears because I was worried for my son and couldn't even finish this conversation. I followed up and left a voicemail for the manager, April. April called me back, and I was kindly trying to relay to her my complaint with their employee when, before I could even finish telling her what happened, she interrupted me to tell me what I SHOULD HAVE DONE. I then interrupted her and told her if she had let me finish my sentence, I did exactly what I was meant to do, and she would have known that. She then backtracked and said they would pull in their employee for "coaching" and I couldn't help but laugh and then admittedly I did get a bit rude with her because clearly she herself is awful at customer service so the though of her coaching is concerning. No wonder there's multiple 1 star reviews here. Not only is their staff rude, but so is the management. I feel so sad in my heart for any mom calling when their baby is sick and has to speak to someone from Thompson Answering Services.
- KBKaytlynn BJul 9, 20241.0I’m editing and reposting my review although I regret taking it down in the first place, I ended up feeling bad about it even though it was honest. But coming into work the next day, I am seeing more client complaints about the answering service not being friendly, and having the same negative experiences. My job uses this answering service and long story short - every phone call sounds muddled like it’s under water and they have poor customer service. Would not recommend.
- SMSuzanne MartinJan 3, 20205.0Yummy!!
Frequently Asked Questions About Thompson-Doctors Answering Service
What services does Thompson-Doctors Answering Service provide?
Thompson-Doctors Answering Service specializes in telephone answering services for businesses.
What are the operating hours of Thompson-Doctors Answering Service?
The service operates 24 hours a day, 7 days a week, including weekends.
What is the contact phone number for Thompson-Doctors Answering Service?
You can reach them at +1 409-892-2433.
Where is Thompson-Doctors Answering Service located?
They are located at 2650 Calder Avenue, Beaumont, TX 77702, USA.
How can I contact Thompson-Doctors Answering Service by email?
You can email them at don@thompsonansweringservice.com.
Does Thompson-Doctors Answering Service have a website?
Yes, their website is http://thompsonfamilymedicine.com.
Are there any medical or health-related services near Thompson-Doctors Answering Service?
Yes, nearby you can find Outreach Health Beaumont (hospital), Perez Total Wellness (mental health and health food store), and Southern Oaks Dental Care (dentist and orthodontist).
What professional services are located near Thompson-Doctors Answering Service?
Nearby professional services include Johns & Johns Attorney at Law and Reliable Court Reporting (legal and notary services).
Where can I get insurance services close to Thompson-Doctors Answering Service?
Nearby insurance agencies include Neptune Insurance Agency, Farmers Insurance - David Galmor, and M&K Appraisal.
Are there any wellness or counseling services near Thompson-Doctors Answering Service?
Yes, Southeast Texas Counseling and Assessment Services, Hollier Counseling, and Heavenly Hands Massage and Bodywork are nearby wellness and counseling options.