Thompson-Doctors Answering Service

2.6
10 reviews

About

Telephone Answering Service
Thompson - Doctors Answering Service, Inc. was founded in 1988. The Company's line of business includes providing various business services.

Location

Thompson-Doctors Answering Service
2650 Calder Avenue, Beaumont, TX
77702, United States

Hours

Reviews

2.6
10 reviews
5 stars
4
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0
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1 star
6
  • NT
    Nichole Torres
    Sep 3, 2025
    1.0
    Thompson answering services is used for my child's doctor's office. When calling about an urgent concern with my son I spoke to a woman who's tone of voice was so aggressive and she interrupted me, and raised her voice. I hung up in tears because I was worried for my son and couldn't even finish this conversation. I followed up and left a voicemail for the manager, April. April called me back, and I was kindly trying to relay to her my complaint with their employee when, before I could even finish telling her what happened, she interrupted me to tell me what I SHOULD HAVE DONE. I then interrupted her and told her if she had let me finish my sentence, I did exactly what I was meant to do, and she would have known that. She then backtracked and said they would pull in their employee for "coaching" and I couldn't help but laugh and then admittedly I did get a bit rude with her because clearly she herself is awful at customer service so the though of her coaching is concerning. No wonder there's multiple 1 star reviews here. Not only is their staff rude, but so is the management. I feel so sad in my heart for any mom calling when their baby is sick and has to speak to someone from Thompson Answering Services.
  • RM
    Rozay Money
    Sep 21, 2019
    1.0
    Thompson's answering service employees are the meanest, rudest, flippant people that I have ever communicated with. They answer calls for my apartment complex. If a tenant has a problem they don't even pretend that they care!

Frequently Asked Questions About Thompson-Doctors Answering Service

What services does Thompson-Doctors Answering Service provide?

Thompson-Doctors Answering Service specializes in telephone answering services for businesses.

What are the operating hours of Thompson-Doctors Answering Service?

The service operates 24 hours a day, 7 days a week, including weekends.