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United States Postal Service

1.7
(378 reviews)

Business Details

601 W Baker Rd, Baytown, TX
77521, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 601 W Baker Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
601 W Baker Rd, Baytown, TX
77521, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

1.7
378 reviews
5 stars
42
4 stars
16
3 stars
7
2 stars
16
1 star
297
  • EE
    Erick
    Feb 27, 2026
    1.0
    Horrible customer service
  • DS
    Dog Sevil
    Feb 27, 2026
    1.0
    I was going to leave a bad review about the heavy set bald black guy, and started reading the other reviews...(Same guy) talk about hating your job?! Guy wouldn't even look up, was to busy scrolling through his phone. Responding in condescending replies and not replying at all to one question. Tossing/ handling package and receipts as if it was a bother to do his job. I'm not a fan of robotics taking people's job, but honestly if a robot took this man's job, it would be a whole better experience that's for sure. When you have a troubled employee, you fix it, you don't keep the employee to accommodate them. I Think management is scared to let him go? Any response to my review from management would be great! Maybe it would help me and others understand what's really going on at this place, because as it looks right now, there's nothing but incompetent personnel working at this place.
  • SB
    Scott Buteaud
    Feb 17, 2026
    1.0
    this place steals your mail. I had a package shipped to my house within this usps area.....77521 zip code. They marked as delivered to parcel locker but the key was not in my mail box. BEWARE!!!!!! This place is obviously stealing packages. I have filed a claim with US Postal Inspection!!!!
  • AC
    A C
    Feb 13, 2026
    1.0
    As all other reviews, the bald African man on the far left register is extremely rude as are all the other employees. He smacks his lips when you make a request or ask to borrow a pen. His attitude is awful. He has zero business in customer service. Today he and the lady working the far right register were in an argument in front of at least 5 customers. Extreme hostile work environment. Need to fire everyone at this office and start over because they're all so rude. I avoid this particular usps as often as possible and drive all the way to Highlands because of it. I have a friend who works at a prestigious firm in Baytown and he about made her cry he was so awful to her. They are running off all of your customers. Need major help here!
  • DG
    Daniela Garcia
    Feb 13, 2026
    1.0
    Horrible experience. Gentlemen that help me was extremely rude. He was not wearing a name tag.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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