United States Postal Service

Reviews

• MH

  Makenzie Holloway

  Jun 19, 2025
  1.0
  This post office is an absolute joke! If you live in an apartment complex, GOOD LUCK! I’ve been way too nice every time I’ve had an issue and it’s gotten me nothing but more lost packages and lost money! USPS has cost me over $200 in the last 2 months due to mysteriously “lost” packages or delivering them to the completely wrong apartment! Finally thought we had the issue straightened out, got my mail correctly for all of about 2 weeks and here we go again! They have lost/misdelivered a total of SIX packages of mine over the last month or 2, and have absolutely nothing to reimburse me except tell me to contact the seller/shipper! This is getting RIDICULOUS!!
• LR

  Liz Reddoch

  Mar 13, 2025
  5.0
  Made an online appointment for passport applications on 3/13/25. Received a phone call to confirm my appointment at 1pm the next day. Everything went smoothly. The gentleman who took our applications was very polite, courteous and helpful even though he had processed 4 applications before us. I was worried we would have to wait longer than our 1pm appointment, but he was on it!! He started us at 1 and we got out of there in 20 minutes. Thank you!!! I could hear the other lady working and waiting on customers being very polite and greeting people as they came in!
• SR

  Steven Robles

  Jul 10, 2019
  1.0
  If I could give a 0 star I would. This place is a joke . The post master is so rude to his people. The workers are over worked and he don’t care. The mail is all messed up . Due to the post master. Although, He wasn’t nice and had no since of direction he has lost a lot of people because his lack of management. The main office in Houston didn’t care they are all a joke. Sorry for bay city people. Blame your post master not your carrier they are over worked and trying to do their best while he sits in a chair and yells at people. Not a good place .
• ML

  ma laroya84

  Jun 10, 2019
  1.0
  Within 2 months: Expensive Signature Required pkg. left in my front porch! No Signature Required 'Leave if no Answer' Priority pkg containing Live plants held in PO for 7 days! Day #12 still waiting for Priority Pkg Accepted on May 28th! HORRIBLE SERVICE!
• JE

  Jeffrey Edmondson

  Feb 1, 2018
  1.0
  After leaving a parcel in the mail to be collected the next day, I noticed it wasn't picked up after coming home from work. I then called the Post Office and asked if mail ran. I was told yes at which time said my mail was not picked up and the flag is still up on the mailbox. I was told I am a carrier too and sometimes the carriers do not see the flag up. Last time I looked, that's your job period. I said that is unacceptable and asked to speak to her supervisor. She said I am the supervisor! As federal employees, apparently nobody has held you accountable. What a pathetic excuse from a supervisor! Makes me wonder why you want to increase the price of stamps when you work half assed!

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