United States Postal Service

2.6
131 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1106 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1106 Main St, Bastrop, TX
78602, United States

Hours

Reviews

2.6
131 reviews
5 stars
46
4 stars
6
3 stars
2
2 stars
9
1 star
68

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including missing packages and incorrect delivery attempts.

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and unprofessional behavior.

Staffing and Efficiency

Many reviews mention understaffing and long wait times, particularly during peak hours, leading to frustration among customers.

Communication Problems

Customers frequently noted that the post office does not answer phone calls, making it difficult to resolve issues.

Positive Experiences

Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.
  • GS
    Gabrielle Smith
    Oct 4, 2025
    1.0
    You need to do better. I ordered close to $100 worth of product. You claim it was delivered today(10/4/25) at 2:11pm on my front porch. I’ve been home all day. Nothing has been delivered and I need these items. Your offices say closed at 11, but yet your carriers are still out. Make that make sense. My mailbox has been left open and there’s been several days that we haven’t been receiving mail. You need to post pictures of said porch you’re putting packages on since it’s evident that reading is difficult. Picture taken at 2:50pm. No package.
  • BC
    Bonnie Casas
    Sep 15, 2025
    5.0
    Fast and friendly.
  • AL
    Adriana Lopez
    Sep 8, 2025
    1.0
    Worst delivery carrier
  • YL
    Yenifer Lorenzo
    Aug 23, 2025
    1.0
    I not sure if the driver that covers my router isn't allowed to get of the car or what but every time I have a package requiring signature I'm just left with the sorry we miss you card, even though I was at home. One time we were outside in the yard and the driver just stop at the mail box and left the we miss you card and didn't even bother to honk so we can approach him/her for the package. Every package that needs signature has never been delivered in my address 😡
  • YT
    Yari Terrazas
    Jul 30, 2025
    5.0
    Ms. Tiffany is absolutely great. I've had logistical issues with a PO box change for my business and she has been instrumental to make sure our business operations have been smooth. She's always so kind, friendly, and efficient. I really appreciate everything she has done and continues to do for all of us.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.