United States Postal Service

2.6
133 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1106 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1106 Main St, Bastrop, TX
78602, United States

Hours

Reviews

2.6
133 reviews
5 stars
47
4 stars
6
3 stars
2
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of assistance.

Delivery Issues

Numerous complaints about packages not being delivered, misdelivered, or marked as delivered when they were not received.

Staff Efficiency

Customers noted that the post office is often understaffed, leading to long wait times and delays in service.

Positive Experiences

Some customers praised specific staff members for their helpfulness and friendly service, indicating that there are positive interactions despite overall dissatisfaction.
  • CC
    Cherry
    Dec 31, 2025
    5.0
    They were nice and efficient
  • LL
    Lopez
    Dec 19, 2025
    1.0
    Is the phone for decoration for does someone actually pick up?
  • GS
    Gabrielle Smith
    Oct 4, 2025
    1.0
    You need to do better. I ordered close to $100 worth of product. You claim it was delivered today(10/4/25) at 2:11pm on my front porch. I’ve been home all day. Nothing has been delivered and I need these items. Your offices say closed at 11, but yet your carriers are still out. Make that make sense. My mailbox has been left open and there’s been several days that we haven’t been receiving mail. You need to post pictures of said porch you’re putting packages on since it’s evident that reading is difficult. Picture taken at 2:50pm. No package.
  • BC
    Bonnie Casas
    Sep 15, 2025
    5.0
    Fast and friendly.
  • AL
    Adriana Lopez
    Sep 8, 2025
    1.0
    Worst delivery carrier

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.