United States Postal Service

2.2
70 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3400 Hickory Tree Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3400 Hickory Tree Rd, Balch Springs, TX
75180, United States

Hours

Reviews

2.2
70 reviews
5 stars
18
4 stars
2
3 stars
2
2 stars
2
1 star
46
  • RB
    Ricky Balboa
    Nov 1, 2025
    1.0
    This is the actual worst post office for your mail to arrive at. If you are going to work at a place where you have to talk to people I would imagine you would speak or at the very least understand simple english🤦‍♂️and that's not even the worst part! Whoever the hell the current driver is WILL NOT give me any packages or MAIL if someone isn't outside for him to hand it to but will automatically have the stupid slip ready and not even come to a full stop putting it in the mail box. Even if the package/mail can very easily fit into the mailbox🤦‍♂️absolute laziness
  • JJ
    Jerry Baker Jr
    Oct 22, 2025
    5.0
    Came in not knowing how to ship something. Liz took time out to explain my options Buckner po didn’t. Thanks for the help
  • JS
    Jan Smith
    Oct 22, 2025
    5.0
    Service was AMAZING! Elizabeth was really nice even after being with a difficult customer. Had to leave a review after seeing reviews before the drive here.
  • AR
    Aaron Ross
    Oct 22, 2025
    1.0
    Attempted to ship a package but the only clerk on duty was not able to lift the item even though it is under the 70lb max weight. Also the cops were called on me for taking a picture. Horrible experience
  • MZ
    Magy Zavaleta
    May 28, 2025
    1.0
    Esta señorita llamada Elizabeth es una chica muy grosera para atender a los clientes de esta oficina nunca me dijo que debía poner una aseguranza que cubra lo que vale el artículo que estaba envinado cuando le dije que quería poner la aseguranza me dijo que tenía una de 8 dollar que solo cubría 100 cuando el artículo vale 600 le dije que quería agregar una más para el valor y dijo que no podía cancelar la transacción le dije que aria denuevo la línea para que me la hiciera de nuevo con esa eran dos veces que me regresaba porque se le nota que esta desesperada por irse no se porque no quieren hacer su trabajo si para eso pagamos para un buen servicio me pase para hacer denuevo la línea de y muy molesta me dijo que no me hiba atender y quito todo de la caja y se fue a otra caja es una grosera ni vayan ai tampoco me quiso dar información de su manager para presentar una queja según ella nadie más estaba ai para atender más que ella. Por favor aparte de poner la mala opinión llamen para quejarse de el personal que les da malos tratos por favor

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.