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United States Postal Service

2.2
(74 reviews)

Business Details

3400 Hickory Tree Rd, Balch Springs, TX
75180, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3400 Hickory Tree Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3400 Hickory Tree Rd, Balch Springs, TX
75180, United States

Hours

Reviews

2.2
74 reviews
5 stars
19
4 stars
2
3 stars
2
2 stars
2
1 star
49
  • CH
    Chrystal Hatfield
    Feb 24, 2026
    1.0
    Love how our mail carriers think that putting a box that doesnt fit in the mail box is a successful delivery. That walking it the few feet to my porch was so difficult they had to try and stuff it in the mailbox door that wouldnt fit and it stuck out so anyone driving by could just grab and take it! Thankfully my item i purchased was not damaged. The care these people have for our things is so wonderful!!! I did put in a complaint.
  • MG
    Mj Garcia
    Feb 10, 2026
    1.0
    Horrible customer service ! Needed assistance with passport . The person working did not help me out at all . Very rude ! Worst experience
  • JS
    Janice Sanger
    Jan 20, 2026
    5.0
    Elizabeth Jones helped me out with my package today. I stopped in last week and she told me I could come in after holiday price hikes and my package was NOT hazardous after multiple other locations either told me they could not send my package at all or would cost FAR too much to send my 2.9oz package. I very much appreciate an honest worker. Thank you Elizabeth! I drove way out of my way just so I could send my package though her since I knew she was kind and honest. She remembered me as I walked into the door too, that always feels good :)
  • OP
    Oneway Protection
    Dec 17, 2025
    1.0
    12/17/2025 3:50pm Elizabeth showed a horrible attitude and refused to help me or get a supervisor or manager. She showed no interest in providing customer service and refused to help me mail my Christmas cards in the proper envelope. She suggested I go buy one at a store and said she had the right to refuse my service. She has been there too long to not care about the type of service she’s providing.
  • RB
    Ricky Balboa
    Nov 1, 2025
    1.0
    This is the actual worst post office for your mail to arrive at. If you are going to work at a place where you have to talk to people I would imagine you would speak or at the very least understand simple english🤦‍♂️and that's not even the worst part! Whoever the hell the current driver is WILL NOT give me any packages or MAIL if someone isn't outside for him to hand it to but will automatically have the stupid slip ready and not even come to a full stop putting it in the mail box. Even if the package/mail can very easily fit into the mailbox🤦‍♂️absolute laziness

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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