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United States Postal Service

2.7
(190 reviews)

Business Details

7700 Northcross Dr, Austin, TX
78757, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7700 Northcross Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7700 Northcross Dr, Austin, TX
78757, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.7
190 reviews
5 stars
63
4 stars
18
3 stars
4
2 stars
8
1 star
97
  • TB
    Tom Bodine
    Mar 27, 2026
    4.0
    Mail your stuff here it's convenient
  • MM
    Michael McCullough
    Feb 19, 2026
    5.0
    Today we got passport photos and applications done. Nicole could not have been more amazing. She was very kind, diligent, knowledgable and quick. Completing a task that is widely considered to be mundane and frustrating, our experience was anything but that. Nicole made an extremely positive impact on our day. I also drop packages off here on a semi-routine basis. I've always found the entire staff here to be friendly, helpful and fast. In a word, excellent. Today just highlighted that experience, and I thought I should report.
  • JD
    Jane Doe
    Feb 16, 2026
    1.0
    I had a very frustrating experience with this USPS location. I called ahead on Presidents’ Day to confirm whether they were open. The man who answered the phone told me they were open. I specifically mentioned that I needed to drop off packages around 4:30 PM, and he assured me that would be totally fine. When I arrived at 4:30 PM, the location was completely closed. It’s extremely disappointing to be given incorrect information directly by staff, especially after taking the time to call and confirm. This wasted my time and caused unnecessary inconvenience. If holiday hours are different, staff should communicate that clearly. I hope this location improves its communication and customer service in the future.
  • SB
    Steven Busse
    Feb 9, 2026
    5.0
    One of the best run Post Offices in NW Austin. Shorter lines than the Far West Location. More employees on staff. I go there two or three times a week. Don't believe the negative BS over a one time experience. They aren't allowed to open or early or let customers get in line after closing time.
  • RK
    Roger Kea
    Dec 31, 2025
    5.0
    I have been going to this post office on and off for about two years. Every time I do, i'm impressed with how friendly and efficient the staff is. I live much closer to the location at 183 and 35. I've been going there for about 5 years and for most of that time, I have felt an attitude and indifference from a few of the regular employees. They have hired a couple of people in the last two years that are great, but the experience is not consistent to say the least.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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