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The UPS Store

3.6
(222 reviews)

Business Details

1920 E Riverside Dr, Austin, TX
78741, United States
(512) 240-9340
https://locations.theupsstore.com/tx/austin/1920-e-riverside-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6726 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Riverside And Shore District.

Details

  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
1920 E Riverside Dr, Austin, TX
78741, United States

Hours

Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday10:00 AM - 3:30 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.6
222 reviews
5 stars
132
4 stars
7
3 stars
4
2 stars
10
1 star
69
  • PC
    Pushkar Chhajed
    3 days ago
    1.0
    The staff told me they can't ship the box I had as it had printed stuff on it.. Wanted me to pay $10 for buying a box from them.. I went back with other box and asked if they can just give a small piece of tape to close one end of the box and they almost mockingly told me it will be another $ extra.. 0 or -ve on customer service.. Outrageous of ups to charge $ for applying tape on 8" side of box.. The staff does not understand being human or helping.. Hope they get treated the way they are treating people.. It was the same guy who is shown in few reviews below about closing the store early..
  • CP
    Cameron Parsons
    5 days ago
    1.0
    I visited this UPS Store on March 16th to have a shipping label printed for a USPS package. The staff told me they would handle everything. The package never arrived at its destination. When I followed up, they completely washed their hands of it — saying that because it was a USPS label, it's not their problem. That's not acceptable. You accepted my package, you took responsibility for it at drop-off, and now you're pointing fingers elsewhere instead of helping me resolve this. If you're not able to handle USPS packages, that should be made very clear to customers upfront — not disclosed only after something goes wrong. Do not use this location if you expect any accountability when things go sideways.
  • JA
    Julie Alexander
    Apr 4, 2026
    2.0
    This store constantly disappoints and annoys. I get it, all they do is process Amazon returns all day. The employees are burned out and unhelpful, and really could care less if you get helped or not. The best you can hope for is a broken blank stare as a greeting, and enduring a long line of other annoyed customers not being helped at all. Roll the dice and hope your package they refuse to take behind the counter makes it!
  • JG
    James Gatlin
    Mar 25, 2026
    5.0
    I get the most friendliest energy from every person I interact with at this location.
  • AB
    Anna Blake
    Mar 19, 2026
    5.0
    I'm in the store for a weekly drop off and Green and Sean and the rest of the team are always so nice and helpful!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 1920 E Riverside Dr in Austin offer?

The UPS Store #6726 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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