Brand Certified
United States Postal Service
2.8(401 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8225 Cross Park Dr, Austin, TX
78710, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8225 Cross Park Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
401 reviews
5 stars
159
4 stars
23
3 stars
9
2 stars
9
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Bryan and Nicole received praise for their helpfulness, others were reported as rude and unprofessional.
Delivery Issues
Numerous complaints about delayed or lost packages, with customers expressing frustration over the handling of their shipments.
Facility Experience
The location is noted for being clean and spacious, with some customers appreciating the quick service, while others reported long waits and poor handling of customer inquiries.
Staff Attitude
Staff attitude varies significantly, with some customers experiencing friendly and helpful interactions, while others reported rudeness and lack of professionalism.
- CMCesar MonarrezFeb 25, 20265.0I recently had an issue with a delivery from my job because the package wasn’t packed correctly. I was ready to go back and fix it myself, but Bryan Allen stepped in right away and helped me with a great attitude and a genuine smile. He handled everything professionally and made a stressful situation much easier. I truly appreciate his willingness to help and his excellent customer service. I apologize for the late review, as I was searching for the receipt along with other documents. Thank you again for the outstanding support!
- JPJ PFeb 13, 20261.0Yall are the worst at getting packages delivered on time holding packages multiple days!
- VVVincent Villaruz-CurleyFeb 9, 20265.0Great USPS location I never have any issues and I'm generally in and out pretty quick. Priscilla was a great help the last time I was there she helped remind me that my address needed an apt #.
- PHPaul HarrisJan 29, 20265.0Great experience and friendly employees, hard to beat given the usual USPS experience
- SWSebastian WoodsJan 22, 20261.0I have a PO Box at this location, but this post office returned all my mail to the sender, I went to confront the front desk, the front desk just pushed me away, and there’s nothing I can do to fix it. So basically I pay for my PO Box for nothing. Thank you guys for wasting my money! My PO Box is 140029, for any future renter, don’t rent this one! Don’t waste your money!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website