United States Postal Service

3.0
54 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 111 E 17th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 E 17th St, Austin, TX
78701, United States

Hours

Reviews

3.0
54 reviews
5 stars
25
4 stars
2
3 stars
0
2 stars
2
1 star
25
  • JR
    Juliette Richart
    Nov 7, 2025
    5.0
    I needed help with a bunch of things and they were super helpful, friendly, and patient! Best post office experience I’ve ever had. Shoutout to Yvanka thank you for your help!
  • HM
    Haley M
    Aug 20, 2025
    1.0
    The door to the office was still locked at 9:15 AM on 08/20/2025. I don’t know when/if they ended up opening, I had to leave.
  • TW
    thelma wallace
    Jul 23, 2025
    1.0
    Since Aaron ? left this station service levels have declined significantly Determined incompetence & rudeness are special combination.The gentleman who might be the mgr works in the rear and seems to have zero desire to out for assistance. When the counter agent has asked for info It appears to be an inconvenience for him Anyway just let this be a word go there only as a last resort
  • JW
    Judy Woolsey
    Jun 30, 2025
    1.0
    The worst incompetent teller and “Randy” the supervisor who never can come out to explain anything. The teller never and I mean never knows anything or had answers or can assist. The absolute worst customer service. It’s frustrating.
  • AW
    August Wanders
    Jun 4, 2025
    2.0
    Hmm idk if I should go here for my P.O. Box needs, reviews are a bit scary about this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.