Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3201 Bee Caves Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
140 reviews
5 stars
48
4 stars
12
3 stars
3
2 stars
7
1 star
70
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, particularly mentioning a specific employee named Melisa for her consistently poor customer interactions.
Service Efficiency
Customers frequently complained about long wait times and slow service, often citing understaffing and inefficient processes.
Positive Experiences
Some customers reported positive experiences with specific employees, particularly Gwen, who was praised for her friendliness and helpfulness.
Management Issues
Several reviews indicated poor management practices, including staff being unavailable during busy times and a lack of accountability for employee behavior.
Inconsistent Service
The quality of service varied significantly, with some customers experiencing quick and efficient service while others faced significant delays and issues.
- DLDaniel LuoNov 17, 20251.0Lazy, rude, and entitled.
- SGStacey GravesSep 16, 20251.0Staff is rude. Waited in a long line to get up to the front of the line and be directed to a machine. She could’ve easily scanned the box and provided me with a receipt given I had waited so long. Once directed to the machine, I had to wait another 10 minutes to watch people unable to use the machine.
- AWAlyssa Taylor WendtAug 18, 20251.0I’ve been going to this place for years and it’s been fine. But they have a new employee that is the rudest person I have ever encountered! Bad attitude, misinformed, rude, etc. I would rather drive 10 miles out of my way than ever. go back here and give them my business.
- LPL PAug 16, 20251.0Very rude
- YMYim MAug 12, 20255.0Saturday this office open till 3pm! Friendly staff. I was able to do Priority Express mail he package arrive Philadelphia Monday! It was so easy to check the package - the scan code in the receipt. Thank you
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3201 Bee Caves Rd?
You can send mail and ship packages, and access services like money orders, Post Office boxes, passports, and gift cards.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations also take passport photos; you should complete and print your passport application form before applying.
Do I need an appointment to use passport services here?
Most Post Offices with passport services have set hours and require an appointment via an online scheduler. Limited walk-in passport service is available at select locations.
What are the operating hours of the Post Office at 3201 Bee Caves Rd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online swiftly and securely at https://www.usps.com/manage/po-boxes.htm. In-person setup requires visiting your local Post Office with two valid forms of ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with your local Post Office for exact lobby hours.
What nearby places can I visit near the Post Office at 3201 Bee Caves Rd?
Nearby places include Train 4 The Game gym, Westlake Post Office, Vetco Vaccination Clinic, Las Palomas Restaurant & Bar, and Great Harvest Bread Co., offering options for fitness, dining, pet services, and shopping.
Are there any fitness centers near the Post Office that I can visit?
Yes, nearby you will find several gyms such as Train 4 The Game, WellSport for chiropractic and physical therapy services, and F45 Training Westlake for active lifestyle and sports venues.
Can I grab a meal or a quick snack near the Post Office location?
Yes, nearby dining options include Las Palomas Restaurant & Bar, Raising Cane's Chicken Fingers for fast food, Lotus Hunan Chinese Restaurant, Bountiful Bakery & Cafe, and Saffron buffet restaurant.
How can I find directions or schedule appointments with this Post Office?
You can visit their website at https://tools.usps.com/locations/details/1387306 or schedule appointments through the USPS online scheduler at https://tools.usps.com/rcas.htm.