Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3903 S Congress Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
369 reviews
5 stars
101
4 stars
21
3 stars
14
2 stars
16
1 star
217
What are people saying?
AI-generated from recent customer reviews
Timeliness
The business consistently fails to open on time, with multiple customers reporting long waits outside during posted hours.
Staff Performance
While some staff members are praised for their helpfulness and kindness, others are reported to be rude and unprofessional.
Customer Service
Customer service experiences vary widely; some customers report exceptional service, while others describe negative interactions with staff.
Understaffing
Many reviews mention chronic understaffing, leading to long wait times and inadequate service during busy periods.
Facility Issues
Customers frequently report problems with the facility, including broken equipment and inadequate supplies.
- YCYu Ling ChenNov 18, 20253.0A male staff member told me that single stamps cannot be purchased here. I was disappointed because I only wanted to buy a few different designs.
- MLMaggie LoeppkyNov 10, 20251.0Always in line at least a half hour
- IMIsabella MenezesOct 3, 20251.0They are 30min late … had to leave….
- CPC PSep 25, 20251.0Some the laziest and lacking in accountability lot you can find.
- TETanner EmbrySep 10, 20251.0They open this store whenever they feel like it. Waited an hour until 9:30 and gave up and left. People were in the store in the back talking the whole time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location on 3903 S Congress Ave?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office and do they take passport photos?
Yes, this location accepts first-time passport applications and can take passport photos by appointment. You must complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 3903 S Congress Ave?
Open Monday to Friday from 8:30 a.m. to 5:00 p.m., Saturday from 10:00 a.m. to 2:00 p.m., and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person at the location.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 PO Box access in the lobby but hours may vary, so check with the local office.
Which nearby places can I visit for food before or after mailing packages at this Post Office?
Nearby dining options include McDonald's for fast food, El Borrego De Oro for Mexican cuisine, Pollos Asados Y Mas food truck, Plaza Colombian Coffee café, and The Biscuit Hut diner.
Are there nearby automotive services if I need a vehicle check when visiting this Post Office?
Yes, services such as Jeep Masters auto repair, Dave's Ultimate Automotive tire shop, NAPA Auto Parts, and Napa Auto Parts are close by for your automotive needs.
Where can I find ATMs near the 3903 S Congress Ave Post Office?
You can find ATMs at Bitstop Bitcoin ATM and ATM (Shell) gas station nearby for convenient cash access.
Does the Post Office have online resources or apps for customer convenience?
Yes, USPS offers an online scheduler for appointments plus mobile apps available on iOS and Android for services and tracking.