Brand Certified
United States Postal Service
2.4(404 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10109 Lake Creek Pkwy, Austin, TX
78729, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10109 Lake Creek Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
404 reviews
5 stars
109
4 stars
26
3 stars
17
2 stars
11
1 star
241
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and efficient service from certain staff members, many others reported rude and unhelpful interactions, leading to a significant divide in customer satisfaction.
Package Handling
Numerous reviews highlighted issues with lost or delayed packages, with customers expressing frustration over the post office's failure to track and deliver items properly.
Efficiency
Several customers noted quick service during their visits, but many others experienced long wait times and inefficiencies, particularly during busy periods.
Communication Issues
Customers frequently reported difficulties in reaching the post office by phone, with many stating that their calls went unanswered or were met with unhelpful responses.
Facility Conditions
The post office was described as small and often overcrowded, with complaints about cleanliness and inadequate staffing contributing to a negative experience.
- AGAdam G6 days ago1.0I run an online marketplace and every time I drop a package off or have it picked up, it takes days to show that they even accepted it
- A*stan loona and twice for straight a’s*Feb 19, 20265.0I came to this post office to get my package from international. The staff very quick and friendly. I love to see her smile! Thank you, Phalla!
- UFUNION FAVORFeb 13, 20265.0Thank You Tucker for your speedy service and help, much appreciated. One love.
- SBSilly BearJan 21, 20261.0They never answer the phone. Missing, lost, or stolen packages all the time. No management at all. Horrible!! Should be shut down.
- GBGrace BaggettDec 16, 20255.0Other locations I usually go to have really long wait times especially during the holiday season, but this location took a total of maybe 5 min to help me ship my packages. I was really happy with the efficiency and good customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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