United States Postal Service

Reviews

• BW

  Bee Whitehead

  Feb 24, 2026
  2.0
  This place is such a mixed bag. Sometimes its fine and goes fast, other times the staff is just so arguementative it feels like im walking on eggshells lest i say the wrong thing or ask a "stupid" question, lest it sparks an arguement or a lecture. Today felt especially dumb, and while its not a massive deal on the cosmic scale I feel like its a great example of the issues i have here sometimes. I went in to buy stamps (international+look through the forever stamps in stock) hand stamp a nonmachinable postcard. Simple, right? Should have been just in and out! Heres the stamps, pick some out, stamp the card and go. Problems: 1. Clerk couldnt find the international stamps, spent several minutes looking before asking a coworker. Ended up only having 2 in stock. Not her fault, stock issues I guess, can let that go. 2. Clerk wasn't listening to me about the forever stamps, kept putting back the display ones i was looking at and trying to move on without asking me which ones i wanted. Annoying, but eventually got her to give me some. 3. The big problem, the postcard. Its one of those nonmachinable novelty postcards, over weight for a postcard stamp but around 1 ounce. I was pretty sure it was more than enough, but i just double checked "is 2 one ounce forever stamps enough?", and she spent like 5 minutes struggling with the computer trying to answer. Eventually she gave up and just told me that yeah it should be fine. Then, i made the mistake of just saying "and please hand stamp cancel it", just cause I didnt want the ugly sharpied stamps I sometimes see at come through at work (i deal with a LOT of mail). Any normal person probably would have just said "Yep, already on it" or something and stamped it, maybe rolled their eyes if it was obvious but still moved on and completed the exchange. Instead she decided she had to stop what she was doing and hold up the line lecturing me. She started talking to me like i was an idiot. "of COURSE i have to hand cancel, its non machinable!" and i made another mistake of trying to defend myself by saying "i know! i just sometimes see them come through with them sharpied at work, I just dont want that!". She started arguing with me, saying oh we dont do that here, i have never seen anyone sharpie a letter, we ALWAYS stamp it, I dont know about the places up the street but we dont do that here, we NEVER do that here. I kept saying i know, i know, ive just seen it at work, i know, im not saying yall do, just please stamp it its fine! I regretted even mentioning it, I just wanted her to stamp it and move on so the line could keep moving. But instead: "so what youre saying is. other places. they take out a sharpie, like THIS, and just-", she then proceeded to draw a big ugly sharpie line over my stamps. The exact thing i just repeatedly said i didn't want. I said. Yes. That is what i just asked you NOT TO DO. Why did you do that? I just wanted it to look nice for a cute lil postcard. Then she had the gall to ask if i wanted to *buy two more stamps* to replace the ones she just messed up. Not only did they not have the stamps i used in stock (i picked out some i thought the friend would like from my collection!), you messed up my mail and now you want *me* to pay extra for it? I don't know what is wrong with that lady, but it turned what should have been the easiest quick little exchange ever (buying some stamps+hand canceling a postcard) into a pain. I know its just a single postcard that got messed up, but i think its a good example of how even the easiest exchanges ever turn into ordeals sometimes here.
• EF

  Enrico Fermi

  Feb 22, 2026
  5.0
  I have not had any problems with the staff, they are very helpful and courteous. Everytime I drop a package off, simple and easy.
• SS

  SoloWolfWest

  Feb 16, 2026
  3.0
  I would like to appreciate the fact that Ms. Tabitha had gone the extra mile in finding my package. Apart from the worry of the delay, and even receiving the package at our front door that mom had sent from out of state. I say that apart from the delay and concern, getting notice that it was found and that a gentleman was on his way to deliver it. On a Sunday at that. Cringy but satisfying that I could communicate to her that I’d received it. My deal was when the gentleman delivered the box, with the gentleman, when we opened the door and notice the gentleman’s face went from chinning and grinning customer service friendly smile. To mumbling words underneath his breath and not even apologizing, would’ve been fine without an apology, it’s the change in the unprofessional facial expression that disturbed me even though I remained professional and curtesy. Thank you Ms Tabitha it’s just More of an experience from the old gentleman during delivery that we should’ve been lucky that we even received it.
• QL

  Queen_ lisette

  Feb 9, 2026
  5.0
  As someone who has to come in once a month I look forward to seeing staff and having a good conversation with the them . I always feel welcomed regardless of them knowing I’m coming in with 30+ envelope that have to be certified mail . I know annoying 😭😩 and I’m sorry but they are all always willing to help and assist me with no hesitation ! It’s crazy to get on here and see the bad reviews ! They are always willing to help anyone from what I’ve seen . Always polite funny interaction and always answer any questions . Anyways they all need a raise 🫶
• JE

  Jorge Esquivel

  Jan 30, 2026
  5.0
  I had a package with an incorrect street number and no matter who i spoke to, Shipper, UPS, etc., I couldn't get any help! That was until I went in and spoke to BETTY! I explained my situation, and at first was informed it may be too late. But she continued to hear me out, unlike anyone else, and realized I still had a chance to get my package. She went out of her way to look for it and after sometime FOUND IT! I had been waiting over a month for this package, and did not want to wait another month if it got RTS. For that reason, I'm very glad I ran into BETTY! Great customer service!

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