Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7700 Northcross Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
183 reviews
5 stars
60
4 stars
17
3 stars
4
2 stars
8
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their helpfulness and friendliness, others are criticized for being rude and unprofessional.
Package Handling
Numerous complaints about lost packages and delays in delivery, with customers expressing frustration over the handling and tracking of their shipments.
Facility Issues
Customers noted the lack of drop boxes and self-service kiosks, as well as inconsistent hours of operation, leading to accessibility issues.
Staff Efficiency
Some reviews highlight efficient service during busy times, while others report long wait times and understaffing, particularly during peak hours.
Overall Experience
While some customers appreciate the location for its cleanliness and helpful staff, many express dissatisfaction with the overall service and recommend avoiding this post office.
- MMMarco MNov 6, 20251.0On my tracking it saod its been here twice whithin 4 days i had to pay almost 40 dollars to intercept the package to bastrop wich is like a hour an a half away idk whats going on with all this bs its been 9 days since it left Houston and now its pissings me off im going to call every 6 hours till i get my dam package
- L2Lman 2025Oct 15, 20251.0Awful post office. Called 5 times rang about 50 times, then picked up and hung up on 5 times. Also, I accidentally put a package with expensive items in the out box not labeled. My fault, yes it was. Went the next day to retrieve it and put a label on it. We'll they told me it was gone. It was dead mail and no way I'm getting it back. They don't check to see if packages have labels before they send them away?! They don't track what packages come from their facility and return it to said post office?! Nope, you just lose your valuables because of a mistake. Pos post office and system in general. Avoid at all costs.
- JBJames BoggsOct 8, 20255.0A big shout out to Sheeree for helping me fill out a change of address card,Thank you so very much!!!
- FMFlying MammalsSep 6, 20251.0No more drive-thru drop box/ collection box.
- DHDebra HansenAug 23, 20255.0I absolutely love this post office. It's been my local place for 20 years. Sure, sometimes there's a hiccup, but the overall positive attitude and professionalism is great. They used to be able to play music, which made the whole experience better, but things have become more sterile and less fun. Still they keep a good attitude and I appreciate it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What types of services does the United States Postal Service at 7700 Northcross Dr offer?
This USPS location offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Postal Service location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 7700 Northcross Dr?
The post office is open Monday through Friday from 8:30AM to 5:00PM and closed on Saturdays and Sundays.
How can I rent a PO Box at this post office?
You can search and reserve PO Boxes online at the USPS website, then complete your setup in person at this location with valid ID.
Is 24/7 access available to the PO Boxes in the lobby at 7700 Northcross Dr?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary; please check with this local post office for specific times.
What nearby places of interest can I visit when coming to the USPS at 7700 Northcross Dr?
Nearby you can visit Austin Art Space Gallery & Studios, a community art gallery, and Salon Savoy for beauty services.
Are there other postal or shipping services near the USPS at 7700 Northcross Dr?
Yes, nearby postal facilities include another United States Postal Service, USPS storage facility, and US Post Office locations for additional mailing and shipping options.
What local services can I combine with my visit to the USPS in this area?
In the vicinity you can find services like chiropractic and massage at First Wellness Family Chiropractic, home interiors at Cary Paul Studios, and fitness at Allen's Capital Fitness.
How can I get in touch with the United States Postal Service at 7700 Northcross Dr?
You can call their local phone number at +1 512-454-3859 or visit their website for more information.