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Visit your local Post Office™ at 900 Blackson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, with several instances of disrespectful treatment.
Long Wait Times
Consistently long lines and slow service were highlighted, with customers often waiting over an hour for assistance.
Staffing Issues
The location is frequently described as understaffed, leading to poor service and frustration among customers.
Delivery Problems
Numerous complaints about lost packages and incorrect deliveries were noted, indicating systemic issues with mail handling.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members who provided helpful service.
JJ
Jeanette
5 days ago
4.0
I was surprised at how busy this branch was at 2pm on a weekday. The entire parking lot was full. With four stations open, the line moved relatively quickly. Staff would occasionally as if anyone was just dropping off packages so they wouldn't have to unnecessarily wait in line. They were very pleasant, apologizing for the wait and efficiently resolving our needs. Honestly, it was refreshing to see employees that didn't look like they hated their job and actually wanting to help. Their great attitude made this post office visit not as dreadful as usually expected.
RK
Rekha Kurkal
Dec 26, 2025
1.0
Passport appointment mess and bad experience ! Most lazy grumpy agent - leaves for lunch during our appointment time slot and then comes back 40
Minutes later to continue appointments and skip us !! No emails sent about appointments either. I wish passport renewals moved away from USPS to private agencies.
JJ
Juliet
Dec 21, 2025
1.0
December 21st 2025. The CCA who dropped these at my sisters’ door apparently wanted to go home early. They dropped these packages for 3 different addresses at her door. None are for her. Where is the integrity we carry?
PA
Paolita Agustín
Dec 18, 2025
1.0
Fui a enviar un paquete lamentablemente me dijeron que llegaba a 3 días y hasta el día de hoy no a llegado a su destino pésimo servicio no recomendado 👎👎👎👎👎👎👎👎👎👎👎👎👎
NK
Nora Kadas
Dec 13, 2025
5.0
I had a passport arriving the day of my flight and an awesome employee helped me out and found my package for me. It’s a busy location but the staff was super nice and helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 900 Blackson Ave offer?
They offer mail sending, package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, first-time passport applications and passport photos are accepted at this location. You need to complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though some locations offer limited walk-in hours.
What are the operating hours of this USPS location?
Monday to Friday, 8:30 AM to 5:00 PM; closed on Saturday and Sunday.
How can I get a PO Box at the 900 Blackson Ave Post Office?
You can apply online or in person with two valid IDs and a completed application form. Online reservations are available at USPS website.
Is lobby access to PO Boxes available after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific times.
Are there nearby locations where I can purchase packing supplies?
Yes, The Home Depot and Luminary Lights Austin are nearby stores offering home improvement and lighting supplies helpful for packing needs.
Where can I find moving and storage services close to the Post Office?
Texan Tuff Movers is nearby, providing moving, storage, and furniture services which could assist in relocation needs.
What dining options are near the USPS location for a meal before or after my visit?
You can visit Pollo Campero or Restaurant Depot nearby for convenient dining options including Mexican and fast food.
Are there any parks or recreational areas close to the United States Postal Service?
Yes, St. John Park and Buttermilk Neighborhood Park are nearby and great places to relax before or after your postal visit.