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Visit your local Post Office™ at 3575 Far West Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; some employees are praised for being helpful and courteous, while others are described as rude and unprofessional.
Staffing Issues
Many reviews mention that the location is understaffed, leading to long wait times and poor service during busy hours.
Passport Services
Experiences with passport services vary significantly, with some customers reporting helpful assistance while others faced rudeness and unprofessional behavior.
Operational Efficiency
Customers frequently express frustration with slow service and issues related to package handling and delivery.
Positive Employee Recognition
Several reviews highlight specific employees, particularly Vikki, for their exceptional service and positive impact on customer experiences.
MF
Makenna Fuller
3 days ago
1.0
The staff were rude and easily frustrated, not just toward me, but I watched them dismiss a woman who needed help navigating bringing many packages in. General tone was just bad. Not that anyone really pays much attention to reviews on a post office, but would not recommend this one.
KB
Kelley B
Nov 12, 2025
1.0
Vanessa quickly became frustrated when I politely asked why would it take 5 business days when the website says 1-3 days.
She couldn’t give an answer or even acknowledge my question…
She repeated herself like a dehumanizing robot, instead of speaking to me like a human. I will pick a different location to mail from.
Why are we paying $12 for a 1-3 day delivery advertised but on the backend all the employees think its 5 days?
What is the Truth?
CA
creator art
Nov 7, 2025
1.0
Hands down worse costumer service . .
CB
Chris B
Oct 21, 2025
5.0
Very helpful! I had my appointment for passport services and the customer service was fantastic.
HH
Heysél Hernández
Oct 9, 2025
1.0
Me parece el peor lugar que he visitado en este país, jamás me había sentido tan mal y tan discriminado en mi vida como en este sitio a la hora de sacarle pasaporte a mi bebé una señora solo me preguntó si hablaba inglés le dije que podía comunicarme y aún así no me atendió y perdí mi cita programada ;este es un ejemplo de un local donde predomina la discriminación principalmente racial y a mi entender Estados Unidos es un país libre y de derechos dónde una persona no está obligada a hablar un idioma específico y aún así debe ser atendido y respetado en todo momento como ser humano.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 3575 Far West Blvd?
The Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and many locations also offer passport photo services.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 3575 Far West Blvd?
Open Monday to Friday from 9:00 AM to 5:30 PM, Saturday 9:00 AM to 2:30 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online by searching availability at the USPS website or apply in person at the Post Office.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; please check with this specific location for exact access hours.
What nearby places can I visit before or after my trip to the Post Office at Far West Blvd?
Nearby, you can visit Green Footprint Solutions for environmental products, or Austin Young Chamber for community services and printing.
Are there any nearby real estate agents close to the Post Office where I can inquire about property?
Yes, Outlaw Realty and Austin's Mobile Realty are nearby real estate agents you might consider visiting.
If I need landscaping or home improvement services near the Post Office, where should I go?
You can visit LawnPop or TrueLawn, both offering landscaping and home improvement services close to the Post Office.