Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3575 Far West Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
260 reviews
5 stars
83
4 stars
17
3 stars
9
2 stars
10
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about employees being dismissive or disrespectful.
Staffing Issues
Numerous reviews mentioned the location being understaffed, leading to long wait times and poor service.
Mixed Experiences
While some customers had positive interactions with specific employees, such as Vikki and Jacob, many others had negative experiences, highlighting inconsistency in service quality.
Operational Problems
Customers frequently noted issues with package handling, delays in scanning, and problems with mail delivery.
- SSSara Shani5 days ago1.0Absolutely worst customer service compared to any other business! People that work in this location, feel like they’re doing huge favor to anybody that walks into this office!! Rude And entitled !!
- MTMichael TomDec 28, 20251.0I went to this post office a few weeks back. I wanted to send a letter via Certified Mail. When I got called to the counter, I told the staff member I wanted to send the letter Certified Mail; I also bought a book of stamps. I followed the staff member's instructions and paid. Several hours later, after the post office had closed for the day, I happened to check the receipt and noticed that I'd been charged for Priority Mail, which I hadn't requested and did not need, and which cost around double the cost of Certified Mail. I immediately filled out the Customer Service form on the USPS web site to request a refund of the price difference in light of the staff's error. Some days later, I received an e-mail from a supervisor claiming to have tried to reach me by telephone, though I couldn't confirm this as no voice mail was left. The supervisor stated that the item had already been processed as Priority Mail and thus they would not refund the difference in price, in spite of the fact that I never requested Priority Mail. The message from the supervisor provided a telephone number and said to call with any questions or concerns; I called the number, but it rang endlessly with no one answering, so eventually I hung up. I considered giving two stars because at least the staff member who made the error wasn't unfriendly, but in light of the overall experience, and the terrible customer service from the supervisor, one star seems more appropriate.
- BAbrandon Allen95Dec 14, 20251.0Called this office 10 times the other day trying to get them to answer because my engagement ring that I was going to propose with couldn’t be delivered to my address and I was gonna try to get them to hold the ring there so I could pick it up in the next few days because I happened to be going out of town the day after the delivery date so I could not go and ask about the ring in person and no one ever answered my call and my ring was being sent back to the seller as I was calling I never received a call back from the postal office so I called a customer service line and they weren’t able to help me by stoping the package or anything
- MFMakenna FullerNov 22, 20251.0The staff were rude and easily frustrated, not just toward me, but I watched them dismiss a woman who needed help navigating bringing many packages in. General tone was just bad. Not that anyone really pays much attention to reviews on a post office, but would not recommend this one.
- KBKelley BNov 12, 20251.0Vanessa quickly became frustrated when I politely asked why would it take 5 business days when the website says 1-3 days. She couldn’t give an answer or even acknowledge my question… She repeated herself like a dehumanizing robot, instead of speaking to me like a human. I will pick a different location to mail from. Why are we paying $12 for a 1-3 day delivery advertised but on the backend all the employees think its 5 days? What is the Truth?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 3575 Far West Blvd?
The Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and many locations also offer passport photo services.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 3575 Far West Blvd?
Open Monday to Friday from 9:00 AM to 5:30 PM, Saturday 9:00 AM to 2:30 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online by searching availability at the USPS website or apply in person at the Post Office.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; please check with this specific location for exact access hours.
What nearby places can I visit before or after my trip to the Post Office at Far West Blvd?
Nearby, you can visit Green Footprint Solutions for environmental products, or Austin Young Chamber for community services and printing.
Are there any nearby real estate agents close to the Post Office where I can inquire about property?
Yes, Outlaw Realty and Austin's Mobile Realty are nearby real estate agents you might consider visiting.
If I need landscaping or home improvement services near the Post Office, where should I go?
You can visit LawnPop or TrueLawn, both offering landscaping and home improvement services close to the Post Office.