Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6104 Old Fredericksburg Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
6104 Old Fredericksburg Rd, Austin, TX
78749, United States
Hours
Reviews
2.7
320 reviews
5 stars
116
4 stars
17
3 stars
10
2 stars
11
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Donna and Samantha for their exceptional service.
Delivery Issues
Numerous complaints were made regarding lost or misdelivered packages, with customers expressing frustration over the lack of accountability and poor handling of mail.
Long Wait Times
Customers frequently reported long wait times, both for service at the counter and for package pickups, often exacerbated by understaffing.
Passport Services
Experiences with passport services were mixed, with some customers reporting efficient service while others faced significant delays and poor treatment.
Overall Experience
While some customers had positive interactions, many expressed dissatisfaction with the overall service quality, citing a need for better management and staffing.
- JJJOGV1 day ago5.0Faster,friends and really professional. Thanks for helping me with my package.
- KSKate StephensOct 15, 20255.0This crew is happy and charming and helpful! It was a pleasure coming in, and even though it was a tax deadline date and the line was a bit longer the crw kept it moving and helped people avoid standing in the line whenever appropriate! Thanks y'all!!!
- CGC M GCrOct 7, 20255.0Awesome customer service!! ... All employees showed a very positive attitude, got the job done and saved my day!!! ... Keep at it ... USPS ALLWAYS delivers Thanks so much!
- PPpeachOct 6, 20251.0Mail never got delivered and is not at the station. Just gone with no explanation
- ECElaine ChristineSep 6, 20251.0What is so difficult about opening a hatch and putting a small package INSIDE the actual mailbox. Yesterday my package sat out in 100 degree plus temp and today it got soaking wet from the rain. Why are our delivery people so horribly trained or plain lazy????? What IS THE PROBLEM PUTTING A PACKAGE INSIDE THE MAILBOX?! My Main post office is at the Fredricksburg location in Austin, TX. Cmon guys..... pathetic....
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 6104 Old Fredericksburg Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours of this USPS branch?
Open Monday through Friday from 8:30 AM to 5:30 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve and pay for a PO Box online, then complete the setup in person by bringing two valid IDs and your application.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for exact times.
What nearby places can I visit before or after my USPS visit?
You might explore Graceful Healing spa for relaxation, or stop by the Southwest Family YMCA for fitness activities nearby.
Are there financial services available near the USPS at 6104 Old Fredericksburg Rd?
Yes, Public Employees Credit Union and Bank of America Financial Center are nearby for banking needs.
Where can I find local dining or entertainment near this Post Office?
Nearby options include Amaia Nutrition for health foods and Fuego Friday Austin for dance and nightlife.
Is there nearby parking or transit to access the USPS location?
While specific transit stations aren't listed, staying at the nearby Residence Inn Austin Southwest hotel may provide convenient access and parking options.