Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6104 Old Fredericksburg Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
United States Postal Service
6104 Old Fredericksburg Rd, Austin, TX
78749, United States
Hours
Reviews
2.7
326 reviews
5 stars
121
4 stars
17
3 stars
11
2 stars
11
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual staff members for their kindness and helpfulness, particularly highlighting employees like Donna and Eddie for their exceptional service.
Delivery Issues
Numerous complaints were made about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.
Staffing Problems
Several reviews noted that the post office is often understaffed, leading to long wait times and poor service experiences.
Passport Services
Customers reported mixed experiences with passport services, with some praising the efficiency of staff while others faced significant delays and poor treatment.
Overall Experience
The overall sentiment was mixed, with some customers expressing satisfaction with service while many others reported severe frustrations and negative experiences.
- WAwalter acosta3 days ago5.0Super nice employees, have always helped me out
- AKAli Kobeissi5 days ago5.0Don’t listen to the haters. They are biased based off their negative experiences and do not understand that the work the employees do here is part of the backbone of society Stop being a Karen, appreciate the work, wait in line, or do everything online.
- MDMaria DiClementiDec 12, 20255.0Donna is lovely and kind. She was so sweet today when I had to mail a package! Thank you Donna!
- SBSavananh BillingsleyDec 10, 20255.0.y favodite postal staff. You better leave them a happy face review on their checkout screen or they will call you out.
- ARAli RiegelDec 6, 20255.0This is the only decent post office I've been to in Austin and a good alternative if you're trying to avoid nightmare that is the Menchaca one. The workers are clearly very busy but considerate given the stress the post office is under, and Robyn is lovely and efficient
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 6104 Old Fredericksburg Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours of this USPS branch?
Open Monday through Friday from 8:30 AM to 5:30 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve and pay for a PO Box online, then complete the setup in person by bringing two valid IDs and your application.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for exact times.
What nearby places can I visit before or after my USPS visit?
You might explore Graceful Healing spa for relaxation, or stop by the Southwest Family YMCA for fitness activities nearby.
Are there financial services available near the USPS at 6104 Old Fredericksburg Rd?
Yes, Public Employees Credit Union and Bank of America Financial Center are nearby for banking needs.
Where can I find local dining or entertainment near this Post Office?
Nearby options include Amaia Nutrition for health foods and Fuego Friday Austin for dance and nightlife.
Is there nearby parking or transit to access the USPS location?
While specific transit stations aren't listed, staying at the nearby Residence Inn Austin Southwest hotel may provide convenient access and parking options.