Brand Certified
United States Postal Service
2.7(329 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
6104 Old Fredericksburg Rd, Austin, TX
78749, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6104 Old Fredericksburg Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
6104 Old Fredericksburg Rd, Austin, TX
78749, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
329 reviews
5 stars
121
4 stars
17
3 stars
11
2 stars
11
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported rude behavior and poor service experiences.
Package Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.
Staffing Problems
Frequent mentions of understaffing leading to long wait times and inefficient service.
Passport Services
Mixed reviews on passport services, with some customers having positive experiences while others faced significant delays and poor treatment.
- SRSam RuppertFeb 23, 20261.0If you're into waiting 3 weeks to go to an appointment made at a USPS location that says they do passport photos only to show up and get attitude from a person who's salary you pay after she tells you they don't do photos, definitely go here.
- CBChelsea BenhoffJan 30, 20261.0They stole 2 packages and marked them as delivered. When contacted I was told to ask the person I ordered the product from for a refund.
- PMPaige McGheeJan 12, 20261.0Unfortunately I have to give this a one star. I have emailed and I have called MULTIPLE times but it’s Wild because the phone will just ring and then send a busy tone and disconnect you. I have had 2 people call me and say very different things about my lost package and it’s still lost. A month later and nothing has been resolved. Super disappointing.
- WAwalter acostaJan 9, 20265.0Super nice employees, have always helped me out
- AKAli KobeissiJan 7, 20265.0Don’t listen to the haters. They are biased based off their negative experiences and do not understand that the work the employees do here is part of the backbone of society Stop being a Karen, appreciate the work, wait in line, or do everything online.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website