Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6568 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Heb Shopping Plaza.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
250 reviews
5 stars
154
4 stars
9
3 stars
4
2 stars
8
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Isabel and Shay for their exceptional service.
Efficiency
Several reviews noted the quick service and efficiency of the staff, with many customers appreciating how fast their needs were addressed.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and poor service, indicating inconsistency in customer experiences.
Pricing Concerns
Customers expressed dissatisfaction with the high fees for services like printing labels, feeling that the charges were excessive.
Store Environment
The store was described as busy and sometimes chaotic, with long wait times reported during peak hours.
- SWSpencer White1 day ago1.0Everyone here is extremely rude per usual - I thought it was a one-off but it’s EVERY single time. Yikes..
- JVJackie Venson4 days ago5.0I love this store, they always take care of my needs and the staff is great, especially Isabel! Thanks!
- ALAlexandra LoflandNov 17, 20255.0This is the best UPS store. Everyone is always friendly and helpful. Shay, especially, always goes above and beyond.
- BSBryan SparksNov 12, 20255.0Amazing service from Shay! Thank you so much! Best ups store in Austin!
- APAnnie PurpuraNov 5, 20255.0Shay went above and beyond for me. I came in to get cards printed for my wedding, and Shay took on this huge project with so much care and talent. The quality was phenomenal — Shay even had 40 of the cards hand-cut to make sure they were perfect. When some prints came out slightly off color-wise, Shay didn’t hesitate to fix them until they were just right. The communication throughout the process was excellent, and I felt so taken care of the entire time. Shay has such a great eye for layout and design and is clearly a perfectionist in the best way possible. The whole environment at this store is so positive and helpful — everyone there deserves credit for creating such a great experience. If you manage this store, please know how incredibly valuable your team is — especially Shay( deserves the biggest promotion you have) I will never forget this experience. Thank you, Mueller UPS — you all rule! 🙌
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Austin provide?
The UPS Store #6568 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.
What are the regular business hours for The UPS Store #6568?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 9:30 AM to 4:00 PM; Sunday: 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.
Where is The UPS Store #6568 located?
The store is located at 1801 E 51st, Building C Suite 365, Austin, TX 78723, in the Heb Shopping Plaza.
What payment methods are accepted at The UPS Store in Austin?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6568 offer mailbox rental services?
Yes, mailbox rental service is one of the services provided by The UPS Store.
Are there any special offers available at The UPS Store #6568?
Yes, customers can save with special offers and coupons available on their website.
Which nearby businesses might be useful to visit before or after The UPS Store?
Nearby businesses include Breathe Design Studio (interior design), Strafluence (event photography), and Xian Sushi and Noodle (restaurant). Customers might visit these for design consulting, event photos, or a meal before or after their visit.
Where can I find shredding services near The UPS Store #6568?
Shred Nations, a shredding services provider, is located nearby and can complement The UPS Store's document shredding offerings for larger needs.
Are there dining options near The UPS Store in Austin?
Yes, nearby dining options include Xian Sushi and Noodle, MOD Pizza, and Torchy's Tacos, which offer a variety of cuisines for a meal before or after errands.