Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6568 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Heb Shopping Plaza.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
253 reviews
5 stars
158
4 stars
10
3 stars
5
2 stars
7
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond, particularly highlighting employees like Shay and Isabel.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude service from some staff members, particularly the manager, leading to a divided perception of customer service.
Efficiency
Customers appreciated the quick service and efficiency of the staff, especially during busy times, although some reported delays and issues with package handling.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing for services like printing labels, which some found to be excessive.
Store Environment
The store was generally described as clean and organized, contributing to a positive shopping experience.
- CSCarla Sconce1 day ago5.0The manager at the Mueller location named Jules was so helpful when I had to print a label for my package. I thought that maybe he would instruct me to go figure it out on my own and get back in line but he offered to help me and did not seem annoyed or irritated doing so. I wish there were more people in the world that would be willing to help one another.
- AAAlee6 days ago5.0Went in today to return packages, fast service, very friendly and kind employees. Couldn’t recommend more!
- TMThe Joint Mueller6 days ago5.0All the employees at this location go above and beyond to help us print and ship packages! Always welcoming, friendly and efficient, even when super busy! Very stand-out location!
- BBBearJan 5, 20264.0It was a little unorganized and extremely crowded... But for the most part the line went fast and the employees were polite and helpful.
- BMBeth MckinneyDec 23, 20255.0Holiday mailing is always hectic. I didn’t get the lady in the neon greens name, with the short braids hustled the whole time we were there. She was fast, friendly and so nice. Great job ma’am! You were amazing!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Austin provide?
The UPS Store #6568 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.
What are the regular business hours for The UPS Store #6568?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 9:30 AM to 4:00 PM; Sunday: 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.
Where is The UPS Store #6568 located?
The store is located at 1801 E 51st, Building C Suite 365, Austin, TX 78723, in the Heb Shopping Plaza.
What payment methods are accepted at The UPS Store in Austin?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6568 offer mailbox rental services?
Yes, mailbox rental service is one of the services provided by The UPS Store.
Are there any special offers available at The UPS Store #6568?
Yes, customers can save with special offers and coupons available on their website.
Which nearby businesses might be useful to visit before or after The UPS Store?
Nearby businesses include Breathe Design Studio (interior design), Strafluence (event photography), and Xian Sushi and Noodle (restaurant). Customers might visit these for design consulting, event photos, or a meal before or after their visit.
Where can I find shredding services near The UPS Store #6568?
Shred Nations, a shredding services provider, is located nearby and can complement The UPS Store's document shredding offerings for larger needs.
Are there dining options near The UPS Store in Austin?
Yes, nearby dining options include Xian Sushi and Noodle, MOD Pizza, and Torchy's Tacos, which offer a variety of cuisines for a meal before or after errands.