Brand Certified
The UPS Store
3.7(261 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
1801 E 51st, Austin, TX
78723, United States
Certified by The UPS Store • Feb 22, 2026
(512) 531-9850
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/tx/austin/1801-e-51st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6568 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Heb Shopping Plaza.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.7
261 reviews
5 stars
166
4 stars
10
3 stars
5
2 stars
7
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond, particularly highlighting employees like Shay and Isabel.
Management Issues
Several reviews mentioned poor management and rude behavior from the store manager, leading to negative customer experiences.
Efficiency
While some customers noted the store was busy and crowded, many appreciated the quick service and efficiency of the staff in handling multiple tasks.
Mixed Experiences
There were contrasting reviews regarding customer service, with some customers reporting excellent experiences while others faced rudeness and lack of assistance.
- RCRacquel Cuevas1 day ago5.0Thank you Carmen for your kindness in ensuring our document was notarized. I appreciate you!
- GEGuide Ezra1 day ago5.0Highly attentive storekeepers who value accuracy and efficiency; Great customer service — I highly recommend this location!
- CSChanell SykesFeb 16, 20265.0I stopped by a few weeks ago to pick up a printed item, and Shay was amazing from start to finish. Even though it was a last-minute request, she immediately paused what she was working on to help me. She was professional, kind, and made sure everything was printed correctly. She even asked questions to confirm the quality was exactly what I needed. It’s rare to receive that level of customer service, especially on short notice. After reading other positive reviews about her, it’s clear she consistently provides the same great experience to all her customers. Shay truly deserves a raise or promotion!
- CACarrie AlexanderFeb 14, 20265.0This is my favorite UPS store. Super friendly employees and always efficient service.
- PJPatt JacksonFeb 11, 20265.0UPS Agent number 18785 is awesome! Gave great service! Very nice, great personality, patient and knowledgeable
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Austin provide?
The UPS Store #6568 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.
What are the regular business hours for The UPS Store #6568?
Monday to Friday: 8:30 AM to 7:00 PM; Saturday: 9:30 AM to 4:00 PM; Sunday: 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.
Where is The UPS Store #6568 located?
The store is located at 1801 E 51st, Building C Suite 365, Austin, TX 78723, in the Heb Shopping Plaza.
What payment methods are accepted at The UPS Store in Austin?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6568 offer mailbox rental services?
Yes, mailbox rental service is one of the services provided by The UPS Store.
Are there any special offers available at The UPS Store #6568?
Yes, customers can save with special offers and coupons available on their website.
Which nearby businesses might be useful to visit before or after The UPS Store?
Nearby businesses include Breathe Design Studio (interior design), Strafluence (event photography), and Xian Sushi and Noodle (restaurant). Customers might visit these for design consulting, event photos, or a meal before or after their visit.
Where can I find shredding services near The UPS Store #6568?
Shred Nations, a shredding services provider, is located nearby and can complement The UPS Store's document shredding offerings for larger needs.
Are there dining options near The UPS Store in Austin?
Yes, nearby dining options include Xian Sushi and Noodle, MOD Pizza, and Torchy's Tacos, which offer a variety of cuisines for a meal before or after errands.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website
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