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The UPS Store

2.9
(225 reviews)

Business Details

8120 Research Blvd, Austin, TX
78758, United States
(512) 451-7447
https://locations.theupsstore.com/tx/austin/8120-research-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0076 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On The Ne Corner Of Hwy183 & Anderson Square, Next To Cap City Comedy Club.

Details

  • DeliveryNot available

Location

The UPS Store
8120 Research Blvd, Austin, TX
78758, United States

Hours

Reviews

2.9
225 reviews
5 stars
97
4 stars
8
3 stars
4
2 stars
10
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some staff being described as friendly and helpful, while others, particularly a specific employee named Mary, received consistent complaints for rudeness and unprofessional behavior.

Staff Professionalism

Several reviews highlighted issues with staff professionalism, including poor training and rude interactions, leading to a negative customer experience.

Pricing Concerns

Customers expressed dissatisfaction with high prices for services and materials, feeling that charges were excessive compared to other locations.

Positive Experiences

Despite negative feedback, many customers reported positive experiences with specific staff members who were noted for their helpfulness and friendliness.
  • EE
    Ellie
    Feb 13, 2026
    5.0
    Muy lindos y serviciales. A pesar del idioma la señorita se portó muy amable y me ayudó con mi envío de documentos a México.
  • BC
    Belinda Cuevas
    Jan 17, 2026
    1.0
    Hi, My name is Belinda Cuevas I went January 12 2026 I had 2 items to return to 2 different sellers one of them By the name Buy car tips and Fashion Dollz Boutique. The guy that help me printed out the labels and put the wrong item on both of the packages. He scan both of the bar codes for the 2 item's I had and printed out the labels.He told me they package it for me. He gave a receipt. Fashion Dollz Boutique got the product of the other seller. I have try to contact the other seller no response. Josh I had not heard from you Sir supervisor for UPS. I had never had this problem before very unprofessional.
  • MA
    Miguel Fernando Asensio
    Jan 12, 2026
    4.0
    The usual UPS store, small location in a strip mall but friendly and helpful service. I was able to make photocopies for half the price at Office Depot.
  • EB
    Edd Black
    Dec 31, 2025
    4.0
    Im a regular customer here. Staff is quick, friendly and so helpful. My only complaint is the smell, it has a terrible sulfur and sewage smell. Definitely think it's a health hazard for the staff.
  • AS
    Arnaud Sillis
    Dec 26, 2025
    1.0
    One horribly rude employee in particular. She talks down to customers as if they are stupid and lazy. I’ll be going out to my way to visit the Burnet and Richcreek location as long as she is employed at this one.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0076 in Austin offer?

The UPS Store #0076 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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