The UPS Store

4.1
268 reviews
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Business Details

2110 W Slaughter Ln, Austin, TX
78748, United States
(512) 814-0279
https://locations.theupsstore.com/tx/austin/2110-w-slaughter-ln
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6608 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing. Stop by and visit us today - Located In The Heb Parking Lot At Slaughter And Manchaca Behind The McDonalds..

Details

  • DeliveryNot available

Location

The UPS Store
2110 W Slaughter Ln, Austin, TX
78748, United States

Hours

Reviews

4.1
268 reviews
5 stars
202
4 stars
3
3 stars
1
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Kevin, Angel, and Danielle for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude service and unprofessional behavior from some staff members, particularly regarding package drop-offs.

Efficiency

Customers appreciated the quick service and efficiency at the store, although some reported delays and issues with the self-service kiosks.

Cleanliness and Organization

The store was generally described as clean and organized, contributing to a positive shopping experience.

Technology Issues

Several reviews indicated frustration with the reliance on self-service kiosks, which sometimes led to longer wait times and confusion for customers.
  • CC
    Clarissa
    Jan 4, 2026
    5.0
    Shay was positively fabulous!!! Extremely kind & efficient, providing a wonderful & seamless experience. Going to ship out anything always feels like such a daunting task, but Shay made me look forward to the next shipment!!
  • LC
    Lorraine Carter
    Jan 2, 2026
    5.0
    The lady at the store seem to be alone and still was handling all c customers and packages with care and in a timely manner and greeting her customers multitasking we need more people in this world like her she deserves a raise as most workers would get overwhelmed or frustrated she did not and thank u so much for that
  • KB
    Kristi Blansitt
    Dec 29, 2025
    5.0
    I have been going to this UPS location for years and every time that I have entered the store, I am greeted with such a warm welcome! The team at this store is knowledgeable, friendly, and always gets my needs met, with such care and compassion! Danielle, in particular, is a Rockstar and she always makes me feel like family, whenever I have any returns or I need something to be printed. I cannot say enough about this team! KUDOS to whomever did the hiring at this store, because this is a great group to work with, from a customer standpoint! Keep up the incredible work!
  • HE
    Henry Ewert
    Dec 3, 2025
    5.0
    The staff at the store are always positive, helpful, thorough, and lively.
  • CH
    Carrie Hargis
    Nov 28, 2025
    5.0
    The customer service rep was very nice today. She printed out my return label and shipped my return for free. Thank you!!!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6608 in Austin offer?

The UPS Store #6608 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.