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The UPS Store #5032 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Rr 620 & Great Oaks Dr In Boardwalk At Brushy Creek.
Today two guys were very polite and helpful, well as always in this UPS location. Thank you for keeping such a great atmosphere and service here.
TT
Tim Tsai
Oct 30, 2025
2.0
Disappointed.
$3 to print black and white things on normal paper as a base charge on top of per page pricing AND forgot to print half my stuff, Marcos
AP
Anna P
Aug 5, 2025
5.0
Rita is above & beyond! I saw another review about someone yelling at the very calm woman....bet it was her. So, I arrived at 2:55 pm on Sunday, when business hours end at 3 pm. I already felt like a jerk for arriving late; and when I entered.... 3-4 were in front of me and one behind me. She just handled it. No one's- I mean NO ONE's- shipping was simple, most had multiple items w/ different situations to go over; one lady even needed her to come to the car to help carry an awkward/large box. Rita was efficient but not rushy, didn't show any frustration, and just took care of business. I ended up going last since the person behind me had scannable dropoffs. Icing on the cake: she made use of the time when the lady with the box went back to her car for one more box, knocking out a quick scan & go. Love it. I was beyond grateful for her kindness and regretted not having money to tip (I felt the $2 I had would be insulting) but I hope she gets raises and promotions for her excellent work and kindness. My receipt says we were done at 3:22 and for anyone who has worked a retail location - well we know there are often closing responsibilities. I hope UPS home office sees this. I am a huge fan and after the postal service literally delivered rods to my mom 4 months after I sent her books, not rods.....UPS gets all my business, and specifically Round Rock on 620. Many many thanks.
GM
George Mathew
Jul 25, 2025
1.0
On ups.com, got quote of $150 for overnight shipping small 2lb box to NYC. Went to this store and asked for overnight shipping. The noseringed cashier gave me a dirty look and quoted $250. Rip-off!
GW
Ginger Wilding
Jul 22, 2025
5.0
I go here all the time. Today about 12:30 the rudest older man came in and yelled at the really really patient and kind staff working there. The female mostly interacted with him and she was so stinking kind and patient she needs a raise!!! This ignorant man basically didn’t know what overnight shipping meant. She explained it over and over many different ways until he kinda calmed down by the time I left. Thanks for being awesome professionals UPS!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Austin?
The UPS Store in Austin is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 10:00 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
What services does The UPS Store #5032 offer?
The UPS Store #5032 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more business services.
Where is The UPS Store located in Austin?
The UPS Store is located at 16238 Ranch Rd 620 N, Suite E, at the corner of RR 620 and Great Oaks Dr in Boardwalk At Brushy Creek, Austin, TX 78717.
Which payment methods are accepted at The UPS Store #5032?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5032 offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available at The UPS Store #5032 to receive and manage your mail and packages.
Are there any special offers available at The UPS Store?
Yes, you can save big with special offers and coupons available on their website.
What are the holiday closures for The UPS Store?
The store is closed on November 27, December 25, December 31 (2025), January 1, and January 19 (2026). On other holidays, hours may be regular or vary.
What nearby services can I find close to The UPS Store in Austin?
Nearby you can find services such as D2 Coaching Life and Relationship for counseling, Twin Liquors for food and drinks, and Alberta's Cleaning Service for home cleaning needs.
Is there a convenient place to grab coffee near The UPS Store?
Yes, The Daily Grind coffee shop is located nearby, perfect for a coffee break before or after your visit to The UPS Store.
Can I find real estate services near The UPS Store at 16238 Ranch Rd 620 N?
Yes, real estate agents such as Ian "ianofaustin" Williams, Realtor and Scoggins Realty are located nearby for any real estate needs.