Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0077 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing. Stop by and visit us today - One Block West Of State Capitol On Lavaca Between 11th & 12th.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
170 reviews
5 stars
115
4 stars
7
3 stars
3
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, helpfulness, and professionalism, with specific mentions of employees like Cassie, Brian, and Jeremy.
Service Efficiency
While some reviews highlighted excellent service and quick assistance, others noted long wait times and inefficiencies, particularly during busy periods.
Communication Issues
Several customers reported problems with communication, including unanswered emails and unclear information regarding services and pricing.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about overcharging and mistakes in service, leading to frustration.
Cleanliness and Environment
The store was frequently described as clean and well-organized, contributing to a pleasant customer experience.
- APAnkil Patel4 days ago1.0Is this an ACE IT Careers? or UPS
- CAChristi ADec 27, 20255.0“VALERIA”: excellent customer service! Goes above and beyond. Rare to find this outstanding of an employee!
- RRRichardNov 14, 20251.0Use mail fwding. They have sent me mail that does not belong to me multiple times. In October I received two more. FOUR emails requesting disposition instructions to the store unanswered. Store emailed my about renewing mailbox and service. Replied in early October reminding them they have my CC info on file. NO REPLY. Now, I received a bill for renewal, a larger mailbox, and a LATE FEE. simply because THEY REFUSE TO REPLY TO EMAIL.
- CJCynthia Valadez-Mata Jr.Sep 23, 20255.0The staff here were friendly, efficient, and the store was very clean. It made my trip smooth and painless. Thank you for your help!
- LALex AlbaSep 11, 20255.0Cassie knew absloutely everything about the services I needed. She completed everything with professionalism and friendliness. It was the best customer service I have received in years
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store #0077 in Austin?
The UPS Store #0077 is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 10:00 AM to 3:30 PM, and Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store #0077 offer notary services?
Yes, The UPS Store #0077 provides notary services among its offerings.
What services does The UPS Store #0077 provide?
They offer shipping and packing services, professional printing, mailbox rentals, document shredding, faxing, computer access, and passport/photo ID services.
Can I rent a mailbox at The UPS Store #0077?
Yes, mailbox rental services are available for your mail and packages.
Where is The UPS Store #0077 located?
It is located at 1108 Lavaca St, Suite 110, Austin, TX 78701, one block west of the State Capitol on Lavaca between 11th and 12th streets.
Are there special offers or coupons available at The UPS Store #0077?
Yes, customers can save big with special offers and coupons available on their website.
What payment methods are accepted at The UPS Store #0077?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #0077 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
What nearby places can I visit after stopping by The UPS Store #0077?
Nearby you can visit the Texas Legislative Black Caucus for public and governmental engagement, or enjoy local entertainment at Beck Group, a concert venue and shopping center.
How can nearby employment agencies like Peak Sales Recruiting help visitors of The UPS Store #0077?
Customers visiting The UPS Store #0077 can also access local employment support and recruitment services offered by nearby agencies such as Peak Sales Recruiting.