The UPS Store

4.7
502 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5830 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - and here to help. Stop by and visit us today - Behind Torchys In Arbor Trails (Costco) Center William Cannon & Mopac.

Details

  • DeliveryNot available

Location

The UPS Store
4301 W William Cannon Dr, Austin, TX
78749, United States

Hours

Reviews

4.7
501 reviews
5 stars
457
4 stars
9
3 stars
6
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, providing excellent customer service.

Efficiency

Customers appreciate the quick and efficient service, often noting minimal wait times and fast processing.

Mixed Experiences

While many reviews highlight positive interactions, some customers reported negative experiences with specific staff members and service availability.

Convenience

The store is noted for its convenient location and ease of use, particularly for returns and shipping.

Cleanliness and Organization

The store is generally described as clean and well-organized, contributing to a pleasant customer experience.
  • YE
    Yvonne Espinoza
    4 days ago
    5.0
    Kai was AMAZING. I had so many returns to process and he provided above and beyond customer service. He helped me with 20+ Amazon returns and 3 mailings with incredible patience and while keeping an eye on incoming customers and providing help to them too- for awhile he was the only person at the register while his colleague was on break. Kai was efficient, friendly, and kept his cool when there was a line of people forming in the store- truly exceptional employee!
  • KH
    Kimy Hudson
    Nov 18, 2025
    5.0
    Friendly staff, quick service!
  • EW
    Erin Waddington
    Oct 29, 2025
    5.0
    Employee was super helpful. Making recommendations on most economic shipping options. He even helped package up my item with recycled a box.
  • MB
    Mary Battjes
    Oct 3, 2025
    5.0
    It was so easy to scan and drop off my labeled shipment, the customer service woman at the counter was friendly and helpful. So convenient!
  • DS
    Deven Sterzing
    Oct 3, 2025
    5.0
    It's close and each time I come in the people are friendly and helpful

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5830 in Austin offer?

The UPS Store #5830 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and help with various shipping and business needs.