The UPS Store

4.4
316 reviews
Get DirectionsCallWebsite

Business Details

6800 Westgate Blvd, Austin, TX
78745, United States
(512) 444-6466
https://locations.theupsstore.com/tx/austin/6800-westgate-blvd
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0331 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing. Stop by and visit us today - Corner Of William Cannon & West Gate Blvds.

Details

  • DeliveryNot available

Location

The UPS Store
6800 Westgate Blvd, Austin, TX
78745, United States

Hours

Reviews

4.4
316 reviews
5 stars
263
4 stars
4
3 stars
2
2 stars
2
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.

Store Environment

The store is noted for being organized and clean, contributing to a positive shopping experience.

Issues with Returns

Some customers reported problems with Amazon returns, including unexpected charges and poor communication regarding return policies.

Mixed Experiences

While many reviews are positive, there are a few negative experiences related to staff behavior and service consistency, particularly after recent management changes.

Service Variety

Customers appreciate the range of services offered, including packing, shipping, notary, and printing, which adds to the convenience of the store.
  • WQ
    William Quach
    Nov 1, 2025
    5.0
    Kayla and her team was super helpful!
  • AB
    Adrianne Brown
    Oct 19, 2025
    5.0
    I went in right before closing and needed help with my return/return label; Kayla was super helpful and patient with an upbeat attitude, 10/10 service!
  • AP
    Abbi Poirier
    Oct 17, 2025
    5.0
    kayla was so helpful and went out of her way to make my packaging and shipping process easy!! i was in and out in under 5 minutes, she even boxed my item up for me !
  • PV
    Paulina V.
    Oct 9, 2025
    5.0
    The staff was super helpful and friendly. The store was organized and efficient.
  • BW
    B W
    Sep 7, 2025
    5.0
    The staff at this location is exceptionally awesome! They are kind to each other and the customers, and I did not expect to enjoy my time in the store so much. They had me smiling and laughing! This errand was the highlight of my day. I've been to lots of UPS Stores over the years, but this staff deserves kudos - they have created a very positive and pleasant environment!
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0331 in Austin offer?

The UPS Store #0331 offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.