Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0331 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing. Stop by and visit us today - Corner Of William Cannon & West Gate Blvds.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
320 reviews
5 stars
266
4 stars4
3 stars2
2 stars3
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.
Store Environment
The store is noted for being organized and clean, contributing to a positive customer experience.
Issues with Management
Some customers reported negative experiences related to management changes, including inconsistent service and complaints about specific employees.
Pricing Concerns
There are complaints about hidden fees and pricing issues, particularly regarding Amazon returns and shipping services.
Positive Experiences
Many customers expressed satisfaction with their visits, often mentioning quick service and the helpfulness of staff during busy times.
- TCTaylor CraftJan 15, 20265.0Super easy, Bre was awesome
- SSSerenaJan 11, 20265.0They are conveniently located & the staff are friendly, professional and helpful. Kayla in particular went out of her way to take several passport photos, and let me choose the one I liked best.
- KSKristopher Robin StevensJan 5, 20262.0$3.19 to print out my prepaid shipping label. Even though I literally didn’t need to pay for anything at all to ship this package, but because I emailed them the label and asked them if they could print it out because it’s 2026 and I don’t keep a printer in my house, I was charged $3+tax plus tax for a piece of paper and an amount of printer ink that cost their company probably $0.01. It’s a well documented fact that when you pay for a shipment at the UPS store, it cost more than paying for it online,, and this is clearly a UPS effort to recover the lost income that they have caused for themselves. Completely ridiculous and I will not be doing that again.
- DTDebbie TrevinoDec 27, 20255.0Kaeyla was so thoughtful and let me invruggt as sge was closing. Thank you.
- WQWilliam QuachNov 1, 20255.0Kayla and her team was super helpful!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0331 in Austin offer?
The UPS Store #0331 offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the store hours for The UPS Store #0331?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #0331 open on Sundays?
Yes, The UPS Store #0331 is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #0331 located?
It is located at 6800 Westgate Blvd, Ste 132, Austin, TX 78745, at the corner of William Cannon and West Gate Boulevards.
What payment methods are accepted at The UPS Store #0331?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #0331 offer mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
Are there any special offers available at The UPS Store #0331?
Yes, you can save big with their special offers and coupons available on their website.
What nearby services can I find near The UPS Store #0331?
Nearby services include Plan B Credit Repair Texas for credit counseling, Shred Nations for shredding services, and The Pollet Group for real estate assistance.
Where can I grab a coffee or a meal near The UPS Store #0331?
You can visit Starbucks for coffee, Bamboo Bistro Westgate for Chinese and American cuisine, or La Posada Mexican Restaurant for Mexican food nearby.
Are there any wellness or beauty services close to The UPS Store #0331?
Yes, nearby options include Bali Massage Spa for massage therapy, Skinny's Barber Shop, and The Sassy Lash Studio for beauty and spa services.