Brand Certified

The UPS Store

4.3

(470 reviews)

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Business Details

3310 W Braker Ln, Austin, TX

78758, United States

(512) 833-6141

https://locations.theupsstore.com/tx/austin/3310-w-braker-ln

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #6414 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Braker Lane And Domain Drive.

Details

DeliveryNot available

Location

The UPS Store

3310 W Braker Ln, Austin, TX

78758, United States

Get Directions

Hours

Monday9:00 AM - 7:00 PM

Tuesday9:00 AM - 7:00 PM

Wednesday9:00 AM - 7:00 PM

Thursday9:00 AM - 7:00 PM

Friday9:00 AM - 7:00 PM

Saturday9:00 AM - 5:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-26Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.3

470 reviews

5 stars

371

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and accommodating, with many customers praising individual employees like Nae, Panda, and Kitty for their exceptional service.

Efficiency

Customers frequently mention quick service and efficient handling of tasks, particularly during busy times, making their experiences smooth and stress-free.

Mixed Experiences

While many reviews highlight positive interactions, there are some reports of rude behavior from staff and issues with accountability regarding lost packages.

Overall Satisfaction

The majority of reviews reflect a high level of satisfaction with the store, with many customers expressing a desire to return due to the positive atmosphere and service.

AA
Aliya A
3 days ago
5.0
Panda who helped me today was very friendly and patient. Great service! Thank you! 🤍
OP
Olivia Pittman
Feb 19, 2026
5.0
Katt and the female associate with the tattoos and a ponytail are always so professional and friendly! I have visited this location twice, and each time I felt respected and received optimal customer service.
JP
Jordan Price
Feb 19, 2026
5.0
Katt & Panda quickly helped me out, resolved my issue, and took care of me. Definitely recommend this store.
CG
Connie Geerhart
Feb 13, 2026
5.0
SJ was welcoming, friendly, and professional. The store was well staffed with almost no wait time.
ST
Sara & Steven Tapia
Feb 7, 2026
5.0
We go out of our way to do our business at this UPS location! The team is absolutely lovely, greet you upon arrival, and always work with a smile! It’s makes my day every time!