Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2002 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Woodland Shopping Center, Near Half Price Books At Nw Corner Of Anderson Mill Road And Hwy 183.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.0
136 reviews
5 stars
97
4 stars
4
3 stars
4
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, although some reported rude behavior from specific employees.
Pricing Issues
Numerous reviews highlighted concerns about high prices for services, particularly printing and packaging, with some customers feeling overcharged.
Delivery Reliability
Several customers experienced issues with package delivery and tracking, leading to frustration and distrust in the service.
Mixed Experiences
While many customers had positive experiences, others reported significant dissatisfaction, particularly with specific staff members and service inconsistencies.
Store Environment
The store was noted for its friendly atmosphere and helpful staff, although some customers mentioned issues with cleanliness and organization.
- SSSteven SlyterNov 17, 20255.0Jeremy and Pat when above and beyond the call of duty. Very friendly, thorough, and helpful. Highly recommend them
- CBChristopher BoulwareOct 23, 20255.0Great job!
- DWDanny WebberSep 15, 20251.0Outrageously expensive... avoid if at all possible
- KCkarthik chSep 9, 20251.0Extremely overpriced — $3 for one B&W page. Poor service. Other UPS stores are far more reasonable and customer-friendly.
- DMDebanjan MukherjeeSep 2, 20251.0Bad ups location. I had urgent documents to be sent to attorney and they suggested ups ground since it was within the same city. However, they misplaced the package and did not help me with refund since it popped up after a week in a different state. Since the documents were time sensitive, I had already sent it again after I thought the package was lost. Seems like things are not in control at this location
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2002 in Austin offer?
The UPS Store #2002 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.
What are the store hours of The UPS Store #2002 on weekdays?
Monday through Friday, the store is open from 8:30 AM to 7:00 PM.
Is The UPS Store #2002 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #2002 located in Austin?
It is located at 13492 N Highway 183, Suite 120, Austin, TX 78750, in The Woodland Shopping Center near Half Price Books at the northwest corner of Anderson Mill Road and Highway 183.
What payment options does The UPS Store #2002 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #2002 provide mailbox rental services?
Yes, mailbox rental services are available for mail and package receiving.
Are the restrooms at The UPS Store #2002 accessible and inclusive?
Yes, the store has a unisex, wheelchair-accessible restroom and is a transgender safe space.
Can I find financial services nearby The UPS Store #2002?
Yes, Everist Mortgage and Privo Corporation, both offering financial and mortgage services, are nearby and can assist with financial needs.
Are there places to eat near The UPS Store #2002?
Yes, Osaka Mansun Restaurant, a Japanese and sushi restaurant, is nearby where customers can enjoy a meal before or after visiting the store.
What other local services can I find near The UPS Store #2002?
Nearby services include Mercury Permits for professional contracting and architectural design, Shred Nations for shredding services, H & H Nail Salon for beauty care, and Diamond Kut Athlete gym for fitness needs.