The UPS Store

4.0
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2002 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Woodland Shopping Center, Near Half Price Books At Nw Corner Of Anderson Mill Road And Hwy 183.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible restroomAvailable

Location

The UPS Store
13492 N Highway 183, Austin, TX
78750, United States

Hours

Reviews

4.0
136 reviews
5 stars
97
4 stars
4
3 stars
4
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist.

Pricing Issues

Several reviews highlighted concerns about high prices for services, particularly printing and packaging.

Mixed Experiences

While many customers had positive experiences, some reported issues with specific employees and inconsistent service.

Efficiency

Customers frequently noted the quick and efficient service at this location.
  • SS
    Steven Slyter
    Nov 17, 2025
    5.0
    Jeremy and Pat when above and beyond the call of duty. Very friendly, thorough, and helpful. Highly recommend them
  • CB
    Christopher Boulware
    Oct 23, 2025
    5.0
    Great job!
  • DW
    Danny Webber
    Sep 15, 2025
    1.0
    Outrageously expensive... avoid if at all possible
  • KC
    karthik ch
    Sep 9, 2025
    1.0
    Extremely overpriced — $3 for one B&W page. Poor service. Other UPS stores are far more reasonable and customer-friendly.
  • DM
    Debanjan Mukherjee
    Sep 2, 2025
    1.0
    Bad ups location. I had urgent documents to be sent to attorney and they suggested ups ground since it was within the same city. However, they misplaced the package and did not help me with refund since it popped up after a week in a different state. Since the documents were time sensitive, I had already sent it again after I thought the package was lost. Seems like things are not in control at this location Update: The manager was able to locate the documents and was routed back to me. They were helpful in refunding the shipping charges to me.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2002 in Austin offer?

The UPS Store #2002 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.